RICOH Aficio MP C2800 keeps printing in Black and White by default

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  • dumpuse
    • Apr 2025
    #1

    RICOH Aficio MP C2800 keeps printing in Black and White by default

    Hi,



    The printer is installed on a Windows 2000 Server.




    This is the case for Adobe Acrobat, Adobe Reader or Outlook. But it works correctly from Word.

    Reinstalling the driver on the computers (XP) did not change anything.



    Any suggestion welcome.
    Regards,

    Tags: adobe reader, aficio, black, black and white, c2800, default, permanently, printing, printing preferences, registry, ricoh, stalling, white
    • Eric1968
      Service Manager

      1,000+ Posts
      • Jan 2009
      • 2459
      #2
      Which driver did you install? I had some problems in the past with the RPCS-driver with this issue.

        Comment

        • dumpuse
          #3
          Originally posted by Eric1968
          Which driver did you install? I had some problems in the past with the RPCS-driver with this issue.
          Hi Eric,

          It is a PCL driver from the Ricoh's CD.
          Windows see it as "RICOH Aficio MP C2800 PCL 6"

          Regards

            Comment

            • cobiray
              Passing Duplication Xpert

              1,000+ Posts
              • Mar 2008
              • 1199
              #4
              You might try adding the driver locally instead of sharing it out from a server. You will have to change the defaults on each PC as the defaults cannot be changed globally, AFAIK. Also, if you have "roaming profiles" you may experience some issues with defaults.
              the savin2535 is displaying well bet the hiter lamp is not shining and the lamp had been tested o.k.please kindly help.
              Samir: No, not again. I... why does it say paper jam when there is no paper jam? I swear to God, one of these days, I just kick this piece of shit out the window.
              Michael Bolton: You and me both, man. That thing is lucky I'm not armed.

                Comment

                • TCA TECH
                  Trusted Tech

                  Site Contributor
                  100+ Posts
                  • Mar 2009
                  • 104
                  #5
                  There are two places to set the colour option,

                  Printer Preferences and Advanced.

                  Has this been done?
                  Copiers are only as good as there last service

                    Comment

                    • dumpuse
                      #6
                      Hi,

                      @TCA TECH,
                      I have changed these options on both places "Printing Preferences" and Advanced - Printing Defaults...

                      IF I press "Restore Defaults" it will correctly take the option "Color"...
                      The only problem is that these settings will not stay once Acrobat or Outlook closed.

                      @cobiray
                      Yes, there are roaming profiles for these users.
                      I will try installing the driver locally....

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