C7110s Error Code SC460-00

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  • BlackCatGraphics
    Junior Member
    • Jan 2022
    • 4

    #1

    C7110s Error Code SC460-00

    Hey all,

    I'm having a repeating issue with my Ricoh C7110s popping the SC 460-00 separation output error.. I've replaced the IOB, and everything else the service manual recommends. We have noticed that replacing the HVPS caused the error to come later than normally, but still comes up. Any advice would be greatly appreciated. thanks!
  • Sashko
    Trusted Tech

    100+ Posts
    • Oct 2009
    • 110

    #2
    Re: C7110s Error Code SC460-00

    Clean the contact on the discahrge plate of PTR.

    Comment

    • TonerMunkeh
      Professional Moron

      2,500+ Posts
      • Apr 2008
      • 3869

      #3
      Re: C7110s Error Code SC460-00

      Are you running anything with a metallic coating on it? I've had media like that cause SC460.
      It's 106 miles to Chicago. We've got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing sunglasses.

      Hit it.

      Comment

      • BlackCatGraphics
        Junior Member
        • Jan 2022
        • 4

        #4
        Re: C7110s Error Code SC460-00

        Originally posted by TonerMunkeh
        Are you running anything with a metallic coating on it? I've had media like that cause SC460.
        Nothing metallic. We run between glossy 80# text and uncoated 20# copy paper. the wild thing is the gloss stock runs fine, but the copy paper only gets through a couple prints before the error comes up.

        Comment

        • slimslob
          Retired

          Site Contributor
          25,000+ Posts
          • May 2013
          • 36689

          #5
          Re: C7110s Error Code SC460-00

          Originally posted by BlackCatGraphics
          Nothing metallic. We run between glossy 80# text and uncoated 20# copy paper. the wild thing is the gloss stock runs fine, but the copy paper only gets through a couple prints before the error comes up.
          Try some copy paper from a different manufacturer. Some paper do have conductive fibers in them.

          Comment

          • anothertech
            Service Manager

            Site Contributor
            1,000+ Posts
            • Nov 2007
            • 1755

            #6
            Re: C7110s Error Code SC460-00

            I assume you have replaced the opposed roller, inside of the ITB? Check the condition of the harness going to that roller. Maybe turn down transfer bias, in the paper catalog, for the paper giving you trouble.

            Comment

            • BlackCatGraphics
              Junior Member
              • Jan 2022
              • 4

              #7
              Re: C7110s Error Code SC460-00

              Originally posted by slimslob
              Try some copy paper from a different manufacturer. Some paper do have conductive fibers in them.
              Thanks! This was my next option. Our supplier has a ton of the 20# in order so I'm sure that's not what he's ready to hear, but that may help.

              Comment

              • BlackCatGraphics
                Junior Member
                • Jan 2022
                • 4

                #8
                Re: C7110s Error Code SC460-00

                Originally posted by anothertech
                I assume you have replaced the opposed roller, inside of the ITB? Check the condition of the harness going to that roller. Maybe turn down transfer bias, in the paper catalog, for the paper giving you trouble.
                Roll has been replaced along with the ITB. Just started replacing anything to do with that location to be safe.. In the paper catalog advanced options I'm seeing a lot of paper transfer options but noting in regards to bias. Would you know which settings to start with perhaps? Appreciate your help!

                Comment

                • anothertech
                  Service Manager

                  Site Contributor
                  1,000+ Posts
                  • Nov 2007
                  • 1755

                  #9
                  Re: C7110s Error Code SC460-00

                  Originally posted by BlackCatGraphics
                  Roll has been replaced along with the ITB. Just started replacing anything to do with that location to be safe.. In the paper catalog advanced options I'm seeing a lot of paper transfer options but noting in regards to bias. Would you know which settings to start with perhaps? Appreciate your help!
                  I can look the next time I work on one, but it might be a few days.

                  Comment

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