Ricoh mp c3004 , blocked

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  • tullio
    Trusted Tech
    • Feb 2012
    • 268
    #1

    Ricoh mp c3004 , blocked

    Screenshot_20220509-154414_WhatsApp.jpg
    as soon as it is turned on, this error is thrown.
    Has anyone happened?
    Tags: blocked, error, turned
    • UNICORNico
      Trusted Tech

      250+ Posts
      • May 2018
      • 308
      #2
      Re: Ricoh mp c3004 , blocked

      Originally posted by tullio
      [ATTACH=CONFIG]53234[/ATTACH]
      as soon as it is turned on, this error is thrown.
      Has anyone happened?
      Most likely you have corrupted data on the HDD, or it is damaged.
      I recommend that you turn on the device with the HDD disconnected from both its data power and power supply. And try turning on the device.
      If the boot is "normal", we can rule out control board problems.
      "ALL WILL BE WELL" The battle cry that most inspires me to follow, from the DC's Comic character that I admire the most. And I feel satisfied with being better every day, and with using Gnu-Linux as my usual Operating System.Apologies for my English, it's not my mother tongue and I'm helping the translator.

        Comment

        • slimslob
          Retired

          Site Contributor
          25,000+ Posts
          • May 2013
          • 36689
          #3
          Re: Ricoh mp c3004 , blocked

          SC 672-00 is a communication error between operation panel and the controller after machine is powered on. Biggest cause over the years has been the USB cable between the controller and the operation panel, frequent just a loose connection at one end or the other. Could also be a defective controller PCB.

            Comment

            • luca72
              Field Supervisor

              1,000+ Posts
              • Oct 2017
              • 1673
              #4
              Re: Ricoh mp c3004 , blocked

              Originally posted by tullio
              [ATTACH=CONFIG]53234[/ATTACH]
              as soon as it is turned on, this error is thrown.
              Has anyone happened?
              as a first indication I would look at the lighting condition of the row of LEDs on the controller board, for example: if they are all on, or all off it is bad! ... almost certainly the controller is gone
              "loneliness is an invention of the white man, when we are alone we talk to everything around us, we are never alone" (Ojibwa)

                Comment

                • GIUBOSS
                  Service Manager

                  Site Contributor
                  1,000+ Posts
                  • Jul 2013
                  • 1382
                  #5
                  Re: Ricoh mp c3004 , blocked

                  Originally posted by tullio
                  [ATTACH=CONFIG]53234[/ATTACH]
                  as soon as it is turned on, this error is thrown.
                  Has anyone happened?
                  Are you a technician or a user?

                    Comment

                    • slimslob
                      Retired

                      Site Contributor
                      25,000+ Posts
                      • May 2013
                      • 36689
                      #6
                      Re: Ricoh mp c3004 , blocked

                      Originally posted by GIUBOSS
                      Are you a technician or a user?
                      With as long as he has been around, I would say tech. With as many red cards that he has accumulated I would say not a very good one.

                        Comment

                        • GIUBOSS
                          Service Manager

                          Site Contributor
                          1,000+ Posts
                          • Jul 2013
                          • 1382
                          #7
                          Re: Ricoh mp c3004 , blocked

                          I think

                            Comment

                            • copier tech
                              Field Supervisor

                              5,000+ Posts
                              • Jan 2014
                              • 8095
                              #8
                              Re: Ricoh mp c3004 , blocked

                              Originally posted by tullio
                              [ATTACH=CONFIG]53234[/ATTACH]
                              as soon as it is turned on, this error is thrown.
                              Has anyone happened?
                              Before replacing ANY boards re-seat all connections to the controller especially the USB cable that runs to the control panel.

                              Then update ALL firmware. If the machine won't accept a firmware update via SD card then most likely the controller board has failed.

                              Troubleshooting - SC672-00 to 13.pdf
                              Let us eat, drink, and be merry, because tomorrow we may die!

                              For all your firmware & service manual needs please visit us at:

                              www.copierfirmware.co.uk - www.printerfirmware.co.uk
                              ​

                                Comment

                                • tullio
                                  Trusted Tech
                                  • Feb 2012
                                  • 268
                                  #9
                                  Re: Ricoh mp c3004 , blocked

                                  Originally posted by GIUBOSS
                                  Are you a technician or a user?
                                  Hello. I'm a technician. thank you . now I do some tests.

                                    Comment

                                    • slimslob
                                      Retired

                                      Site Contributor
                                      25,000+ Posts
                                      • May 2013
                                      • 36689
                                      #10
                                      Re: Ricoh mp c3004 , blocked

                                      Originally posted by tullio
                                      Hello. I'm a technician. thank you . now I do some tests.
                                      Start with reading and understanding the service manual.

                                        Comment

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