I have a C5503 that started printing a residual image (with all colors) of previously printed pages near the bottom of every page. The defect appears approx. 2 inches from the bottom of the page, extending to about 3 inches up from the bottom and does not repeat. This started suddenly; nothing has been changed about the machine, no toner replacements, part replacements, etc... Paper settings are correct.
I found an old bulletin about ghosting on this series, adjusting the settings as outlined made no difference.
If I run some blank pages through the residual image will go away, but then return as soon as something is actually printed.
Any ideas?
I found an old bulletin about ghosting on this series, adjusting the settings as outlined made no difference.
If I run some blank pages through the residual image will go away, but then return as soon as something is actually printed.
Any ideas?
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