Ricoh MP C3003 Slow Print & Copy- one page at a time

[mojorolla]

Curious if anybody has seen this scenario where both print and copy render very slow. A 10-page copy job took 38 seconds.
The machine is pulling the first page and does not pull the second page until the first page exits the machine. There is only one page in the path at all times. I tried sending to internal tray, same result, one page at a time.
We normally do not service Ricoh but I have looked through the manual and the posts pertaining to slow printing, but this is copy as well.
Customer also stated, "they did something to slow it down before you took it over" Never seen a setting to slow a machine down besides Canon and the speed licenses.
Any help would be appreciated.
Thanks in advance.

[GIUBOSS]

Re: Ricoh MP C3003 Slow Print & Copy- one page at a time

For printing, check if the print port is on a static ip address .What type / thickness of paper is set?

[sandmanmac]

Re: Ricoh MP C3003 Slow Print & Copy- one page at a time

Slow Copying is an odd one.
I've not heard of this before, but there might be some service level setting(s) that could be the cause .

I would imagine that whatever is the cause, that a memory clear on everything - EXCEPT ENGINE should get it sorted out.
At least that's what I'd do if I came across something inexplicable like this.

But make sure you back up the Address book and/or machine settings first.

As for the slow printing, the reset may resolve it, Otherwise, make sure it is setup using a TCP/IP port and not the WSD port, which is what will happen if you allow windows to install the printer automatically - BRUTALLY SLOW output!

[mojorolla]

Re: Ricoh MP C3003 Slow Print & Copy- one page at a time

For printing, check if the print port is on a static ip address .What type / thickness of paper is set?

Port is IP, using PCL 6 (not Universal). It also does the same while copying, not just isolated to printing

[mojorolla]

Re: Ricoh MP C3003 Slow Print & Copy- one page at a time

Slow Copying is an odd one.
I've not heard of this before, but there might be some service level setting(s) that could be the cause .

I would imagine that whatever is the cause, that a memory clear on everything - EXCEPT ENGINE should get it sorted out.
At least that's what I'd do if I came across something inexplicable like this.

But make sure you back up the Address book and/or machine settings first.

As for the slow printing, the reset may resolve it, Otherwise, make sure it is setup using a TCP/IP port and not the WSD port, which is what will happen if you allow windows to install the printer automatically - BRUTALLY SLOW output!

I have seen many posts on this forum regarding the slow printing. What struck me is a single page in the paper path at all times. Copy ten sheets, first sheet exits, sheet 2 is fed, second sheet exits, sheet 3 is fed, etc. Does the exact same thing copy or print.
Port is IP and using PCL 6 (not universal version).
Customer is adamant it was a change made by the previous techs, just need to figure out what they changed....

[slimslob]

Re: Ricoh MP C3003 Slow Print & Copy- one page at a time

WHat ever was changed, it would show up in the Non Default settings. Enter SP mode and print SP 5990-006. A lot of them are actually engine settings so will need to be manually set back to default. Definitely do not do an All Clear SP 5801-001 or an Engine Clear SP 5801-002 unless you have the "Birth certificate" for that machine. It includes all final setting made at the factory to compensate for variations in electronic and mechanical devices. If you have never done a manual line position adjustment to get a Ricoh to where it is close enough for Auto Color Calibration to pull it into alignment before, it can take you hours.

[mojorolla]

Re: Ricoh MP C3003 Slow Print & Copy- one page at a time

WHat ever was changed, it would show up in the Non Default settings. Enter SP mode and print SP 5990-006. A lot of them are actually engine settings so will need to be manually set back to default. Definitely do not do an All Clear SP 5801-001 or an Engine Clear SP 5801-002 unless you have the "Birth certificate" for that machine. It includes all final setting made at the factory to compensate for variations in electronic and mechanical devices. If you have never done a manual line position adjustment to get a Ricoh to where it is close enough for Auto Color Calibration to pull it into alignment before, it can take you hours.

From your description, I would assume anything not at default would be highlighted/ indicated on that report? Sharps had a similar report where anything not default would be highlighted black.
Only birth certificate I have is from 1976...with my name on it, thanks for the heads up slim.

[slimslob]

Re: Ricoh MP C3003 Slow Print & Copy- one page at a time

From your description, I would assume anything not at default would be highlighted/ indicated on that report? Sharps had a similar report where anything not default would be highlighted black.
Only birth certificate I have is from 1976...with my name on it, thanks for the heads up slim.

The report only lists those settings that are bot at default. One column shows the current setting any the other the default. Column heading will identify which is which.

[KenB]

[emiliorsg]

Re: Ricoh MP C3003 Slow Print & Copy- one page at a time

The "normal" thing is that the initial sp mode sheet is located on the front door under the scanner bracket which is removed at installation.

[Gift]

Re: Ricoh MP C3003 Slow Print & Copy- one page at a time

Odd problem, perhaps the HDD is functional but faulty performance wise due to age (a laggy HDD won't neccessarily trigger SC codes) or the temp/humidity sensor isn't satisfied with the enviromental conditions.
If you like to go the clear data path you can backup/restore the nvram data via SP (in case it doesn't solve the prob) and print the non default page auf course.

[kleankopy]

Re: Ricoh MP C3003 Slow Print & Copy- one page at a time

I believe I had a 4502 that did something similar, and it ended up being the fuser. It was not heating up quick enough and kept pausing to get back to temp with no code.

[mojorolla]

Re: Ricoh MP C3003 Slow Print & Copy- one page at a time

According to the customer, this change was made when the finisher would not stack and staple pages properly, blaming it on humidity. They told the customer at that time that the setting they changed will slow the machine down.
I have seen numerous issues with this finisher during my hunt for information.
Is it possible a finisher setting is forcing the machine to pull pages one at a time? I would have thought sending jobs to the exit area and not the finisher would give a different result, but both are the same slow speed.

[mga]

Re: Ricoh MP C3003 Slow Print & Copy- one page at a time

Curious if anybody has seen this scenario where both print and copy render very slow. A 10-page copy job took 38 seconds.
The machine is pulling the first page and does not pull the second page until the first page exits the machine. There is only one page in the path at all times. I tried sending to internal tray, same result, one page at a time.
We normally do not service Ricoh but I have looked through the manual and the posts pertaining to slow printing, but this is copy as well.
Customer also stated, "they did something to slow it down before you took it over" Never seen a setting to slow a machine down besides Canon and the speed licenses.
Any help would be appreciated.
Thanks in advance.

There is a silent mode in user tools see attachment

[slimslob]

Re: Ricoh MP C3003 Slow Print & Copy- one page at a time

There is a silent mode in user tools see attachment

THose instruction appear to be for the Smart Operation Panel which was only an option for the C3003. What about the Normal Operation Panel?