Ricoh Mp c3503 J018 error

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  • jio9000
    Technician

    Site Contributor
    • Mar 2020
    • 26

    #1

    Ricoh Mp c3503 J018 error

    hey , good day i keep getting error J018 with a Mp c3503. in my case the paper keeps stoping at the fuser entrance(copy or print same error, i had a bad fuser film initialy , got a rebuilt one that only worked for one week , i came in one morning powered up the machine where got a j018 jam . i noticed that the gears that actuates thr blade in the fusing film was stuck . on opening the fuser i noticed the circular slider that moves the blade inside the fusing film was jammed , so i changed it and got the gears and the blade actuating properly . re assembled the fuser. placed it in the printer and got the same J018 jam. i got frustrated and bought a new fuser i still keep getting the j018 jam even with the new fuser. can anybody help me ?, could it be an issue with the board ?... the fuser motor when tested in service mode works in high speed and slow speed . any ideas?
  • slimslob
    Retired

    Site Contributor
    25,000+ Posts
    • May 2013
    • 36685

    #2
    Re: Ricoh Mp c3503 J018 error

    defective, dirty, disconnected or blocked fusing entrance sensor. Located just above the PTR in the transport door.

    Comment

    • jio9000
      Technician

      Site Contributor
      • Mar 2020
      • 26

      #3
      Re: Ricoh Mp c3503 J018 error

      Originally posted by slimslob
      defective, dirty, disconnected or blocked fusing entrance sensor. Located just above the PTR in the transport door.
      thanks i will try that an get back to you

      Comment

      • copier tech
        Field Supervisor

        5,000+ Posts
        • Jan 2014
        • 8093

        #4
        Re: Ricoh Mp c3503 J018 error

        Originally posted by jio9000
        hey , good day i keep getting error J018 with a Mp c3503. in my case the paper keeps stoping at the fuser entrance(copy or print same error, i had a bad fuser film initialy , got a rebuilt one that only worked for one week , i came in one morning powered up the machine where got a j018 jam . i noticed that the gears that actuates thr blade in the fusing film was stuck . on opening the fuser i noticed the circular slider that moves the blade inside the fusing film was jammed , so i changed it and got the gears and the blade actuating properly . re assembled the fuser. placed it in the printer and got the same J018 jam. i got frustrated and bought a new fuser i still keep getting the j018 jam even with the new fuser. can anybody help me ?, could it be an issue with the board ?... the fuser motor when tested in service mode works in high speed and slow speed . any ideas?

        Will the machine pass any paper or does it jam every time from all paper trays ?

        Let us eat, drink, and be merry, because tomorrow we may die!

        For all your firmware & service manual needs please visit us at:

        www.copierfirmware.co.uk - www.printerfirmware.co.uk

        ​

        Comment

        • luca72
          Field Supervisor

          1,000+ Posts
          • Oct 2017
          • 1673

          #5
          Re: Ricoh Mp c3503 J018 error

          Originally posted by jio9000
          hey , good day i keep getting error J018 with a Mp c3503. in my case the paper keeps stoping at the fuser entrance(copy or print same error, i had a bad fuser film initialy , got a rebuilt one that only worked for one week , i came in one morning powered up the machine where got a j018 jam . i noticed that the gears that actuates thr blade in the fusing film was stuck . on opening the fuser i noticed the circular slider that moves the blade inside the fusing film was jammed , so i changed it and got the gears and the blade actuating properly . re assembled the fuser. placed it in the printer and got the same J018 jam. i got frustrated and bought a new fuser i still keep getting the j018 jam even with the new fuser. can anybody help me ?, could it be an issue with the board ?... the fuser motor when tested in service mode works in high speed and slow speed . any ideas?
          with new fuser unit you have j018? ...try to force the paper format in user tools, maybe an error in format detection, and the machine pick a format for another, or could be damaged the sensor or the harness on PTR unit (right side) where it flexes as you lower the PTR unit
          "loneliness is an invention of the white man, when we are alone we talk to everything around us, we are never alone" (Ojibwa)

          Comment

          • GIUBOSS
            Service Manager

            Site Contributor
            1,000+ Posts
            • Jul 2013
            • 1382

            #6
            Re: Ricoh Mp c3503 J018 error

            Originally posted by jio9000
            hey , good day i keep getting error J018 with a Mp c3503. in my case the paper keeps stoping at the fuser entrance(copy or print same error, i had a bad fuser film initialy , got a rebuilt one that only worked for one week , i came in one morning powered up the machine where got a j018 jam . i noticed that the gears that actuates thr blade in the fusing film was stuck . on opening the fuser i noticed the circular slider that moves the blade inside the fusing film was jammed , so i changed it and got the gears and the blade actuating properly . re assembled the fuser. placed it in the printer and got the same J018 jam. i got frustrated and bought a new fuser i still keep getting the j018 jam even with the new fuser. can anybody help me ?, could it be an issue with the board ?... the fuser motor when tested in service mode works in high speed and slow speed . any ideas?
            Did you replace the entire unit or just the upper fuser film?
            I always do a hand test first by turning the gears before installing the unit. It could also be that the engine broke under load, try replacing it with another similar one in the car if there is one.

            Comment

            • jio9000
              Technician

              Site Contributor
              • Mar 2020
              • 26

              #7
              Re: Ricoh Mp c3503 J018 error

              Originally posted by copier tech
              Will the machine pass any paper or does it jam every time from all paper trays ?

              it jams everytime for all papers

              Comment

              • jio9000
                Technician

                Site Contributor
                • Mar 2020
                • 26

                #8
                Re: Ricoh Mp c3503 J018 error

                Originally posted by GIUBOSS
                Did you replace the entire unit or just the upper fuser film?
                I always do a hand test first by turning the gears before installing the unit. It could also be that the engine broke under load, try replacing it with another similar one in the car if there is one.
                i replaced the entire fuser unit, i now have 2 the old and the new . same j018 error. you same engine you were referinng to the ruser roller motor right? . i took the back off and noticed that it turns on start up . in service mode only the high and slow speed seems to work , nothing happens ad medium speed. i dont have another fuser roller motor for this machine, may have to try purchasing a motor to test.

                Comment

                • jio9000
                  Technician

                  Site Contributor
                  • Mar 2020
                  • 26

                  #9
                  Re: Ricoh Mp c3503 J018 error

                  Originally posted by slimslob
                  defective, dirty, disconnected or blocked fusing entrance sensor. Located just above the PTR in the transport door.
                  i exchanged that sensor with two i had, same error

                  Comment

                  • slimslob
                    Retired

                    Site Contributor
                    25,000+ Posts
                    • May 2013
                    • 36685

                    #10
                    Re: Ricoh Mp c3503 J018 error

                    Originally posted by jio9000
                    i exchanged that sensor with two i had, same error
                    Open the right side door and check the sensor using Input Checks. J018 is that sensor. Once detected, the paper will usually stop just before entering the fusing unit.

                    Comment

                    • anothertech
                      Service Manager

                      Site Contributor
                      1,000+ Posts
                      • Nov 2007
                      • 1755

                      #11
                      Re: Ricoh Mp c3503 J018 error

                      Originally posted by slimslob
                      Open the right side door and check the sensor using Input Checks. J018 is that sensor. Once detected, the paper will usually stop just before entering the fusing unit.
                      I second that idea. Use Input mode in service mode.

                      Comment

                      • jio9000
                        Technician

                        Site Contributor
                        • Mar 2020
                        • 26

                        #12
                        Re: Ricoh Mp c3503 J018 error

                        Originally posted by slimslob
                        Open the right side door and check the sensor using Input Checks. J018 is that sensor. Once detected, the paper will usually stop just before entering the fusing unit.
                        so my comrades , the cable was the issue , there was no visible signs of breakage ,funnily, it appears that the factory tie straps that held the sensor wires together was where the breakages were hiding. patched them up pretty good , now shes spitting out papers again . thanks much guys

                        Comment

                        • slimslob
                          Retired

                          Site Contributor
                          25,000+ Posts
                          • May 2013
                          • 36685

                          #13
                          Re: Ricoh Mp c3503 J018 error

                          Originally posted by jio9000
                          so my comrades , the cable was the issue , there was no visible signs of breakage ,funnily, it appears that the factory tie straps that held the sensor wires together was where the breakages were hiding. patched them up pretty good , now shes spitting out papers again . thanks much guys
                          Forgot about to he lame harnesses on those right side doors. I had one where it was the cable going to the sensors on the bypass tray.

                          Comment

                          • luca72
                            Field Supervisor

                            1,000+ Posts
                            • Oct 2017
                            • 1673

                            #14
                            Re: Ricoh Mp c3503 J018 error

                            Originally posted by jio9000
                            so my comrades , the cable was the issue , there was no visible signs of breakage ,funnily, it appears that the factory tie straps that held the sensor wires together was where the breakages were hiding. patched them up pretty good , now shes spitting out papers again . thanks much guys
                            and go!..bingo!...I got it right!...lol, it happened to me
                            "loneliness is an invention of the white man, when we are alone we talk to everything around us, we are never alone" (Ojibwa)

                            Comment

                            • jacky lin
                              Junior Member
                              • Dec 2022
                              • 7

                              #15
                              Re: Ricoh Mp c3503 J018 error

                              paper format error

                              Comment

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