ricoh mp c3003 , problem . black line .only with thick paper

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  • tullio
    Trusted Tech
    • Feb 2012
    • 268

    #1

    ricoh mp c3003 , problem . black line .only with thick paper

    black line, printing WhatsApp Image 2023-04-23 at 14.08.35.jpg WhatsApp Image 2023-04-23 at 14.08.04.jpgfrom the by- pass only with 200gr, 250gr paper. etc. paper 80 gr. ok - printing of 80gr paper cassette all ok, color and black and white. Oven replaced, black opc, same problem. only with thick paper. urgent ..WhatsApp Image 2023-04-23 at 15.05.01.jpg
  • KeviM
    Trusted Tech

    250+ Posts
    • Oct 2019
    • 324

    #2
    Re: ricoh mp c3003 , problem . black line .only with thick paper

    1) Your sample images are terrible. Can't see a thing on them. You need to upload pictures that are at least 1920x1080 if you want us to be able to help you properly
    2) by what I've read in your description it would seem like the area where the paper is feeding from the bypass has a build up of dirt and excess toner.
    Strip that area and clean properly.
    3) do a mid cycle stop. Do 1 stop at the fuser. 1 stop at registration and 1 when the paper enters the machine. On each look for the black marks that's causing the problem. This will make it easier to locate where the problem is coming from
    4) remember the 200sgm and 250sgm has less flexibility than 80sgm paper. Therefore 200 and 250 sgm paper will rub against parts of the machine that the 80sgm won't.

    Hope this helps.

    All the best friend

    Comment

    • slimslob
      Retired

      Site Contributor
      25,000+ Posts
      • May 2013
      • 36724

      #3
      Re: ricoh mp c3003 , problem . black line .only with thick paper

      Why the fuck would take pictures with you cell phone when you have a full page scanner sitting right in front of you?????

      Comment

      • tsbservice
        Field tech

        Site Contributor
        5,000+ Posts
        • May 2007
        • 7904

        #4
        Re: ricoh mp c3003 , problem . black line .only with thick paper

        Does this line repeats at some equal interval? If yes find diameter of offending part and clean/adjust/replace it. Konica has loop sensor which helps with correction and synchronization of paper entering fuser that may be involved also if Ricoh has similar.
        A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
        Blessed are they who can laugh at themselves, for they shall never cease to be amused.

        Comment

        • anothertech
          Service Manager

          Site Contributor
          1,000+ Posts
          • Nov 2007
          • 1756

          #5
          Re: ricoh mp c3003 , problem . black line .only with thick paper

          Could be the ITB cleaning unit failing. It's very cheap and easy to replace. It's only spec'd for 300k.

          Comment

          • Keegan Chetty
            Trusted Tech

            Site Contributor
            100+ Posts
            • May 2015
            • 113

            #6
            Re: ricoh mp c3003 , problem . black line .only with thick paper

            Originally posted by tullio
            black line, printing [ATTACH=CONFIG]57912[/ATTACH] [ATTACH=CONFIG]57911[/ATTACH]from the by- pass only with 200gr, 250gr paper. etc. paper 80 gr. ok - printing of 80gr paper cassette all ok, color and black and white. Oven replaced, black opc, same problem. only with thick paper. urgent ..[ATTACH=CONFIG]57913[/ATTACH]
            Also check the fusing sleeve, 3rd pic looks like the fuser but can't tell for sure

            Comment

            • tullio
              Trusted Tech
              • Feb 2012
              • 268

              #7
              Re: ricoh mp c3003 , problem . black line .only with thick paper

              I do some tests. will update.
              Thank you. I'll try.

              Comment

              • copier tech
                Field Supervisor

                5,000+ Posts
                • Jan 2014
                • 8096

                #8
                Re: ricoh mp c3003 , problem . black line .only with thick paper

                Originally posted by tullio
                black line, printing [ATTACH=CONFIG]57912[/ATTACH] [ATTACH=CONFIG]57911[/ATTACH]from the by- pass only with 200gr, 250gr paper. etc. paper 80 gr. ok - printing of 80gr paper cassette all ok, color and black and white. Oven replaced, black opc, same problem. only with thick paper. urgent ..[ATTACH=CONFIG]57913[/ATTACH]
                Remove the fuser unit & check the sleeve for a line or score mark corresponding to the same position on your print outs.

                Let us eat, drink, and be merry, because tomorrow we may die!

                For all your firmware & service manual needs please visit us at:

                www.copierfirmware.co.uk - www.printerfirmware.co.uk

                Comment

                • DRichard
                  Trusted Tech

                  250+ Posts
                  • May 2008
                  • 482

                  #9
                  Re: ricoh mp c3003 , problem . black line .only with thick paper

                  Originally posted by slimslob
                  Why the fuck would take pictures with you cell phone when you have a full page scanner sitting right in front of you?????
                  HAHAHAHA! The difference in our generations! Their phones are the "go to" device for their generation. Remember when WE were kids? You could point your black Bell telephone at something all day long and never get a photo! ( and a selfie was something you did to yourself in the bathroom and filled you with shame...)
                  "Enjoy every sandwich."

                  -- Warren Zevon

                  Comment

                  • sandmanmac
                    Field Supervisor

                    Site Contributor
                    2,500+ Posts
                    • Feb 2009
                    • 3967

                    #10
                    Re: ricoh mp c3003 , problem . black line .only with thick paper

                    Originally posted by DRichard
                    HAHAHAHA! The difference in our generations! Their phones are the "go to" device for their generation.
                    While that's true in many cases, Tullio aint no 'spring chicken'! He's just not the sharpest knife in the drawer, and I (Like Tim) have asked countless times why he refuses to use the wonderful technology that exists right before is eyes to provide proper samples. He refuses to listen, learn, or change anything, so I just ignore the hell out of his "urgent" posts

                    Comment

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