Ricoh MPC2003 questions

[Bill_Chs]

Hello everyone,

nice to meet you all. I am new to this forum. Since I remember myself I always had small inject printers from 3-5 different companies both at home and at business.

About 13 months ago I was fed up with the print times and issues we had with inject so I suggested to my family (for our business office) to make the big move. So we switched to a usedRicoh MPC2003. The machine was purchased along with a 1 year contract with "free" toners and support. I didn't renew the contract for reasons that are hard to explain. Let's just say that not all companies care about the customer. The experience so far has been amazing. Lightning speeds compared to what we were used to, very well constructed machine, great screen, great options for printing, scanning, sending documents directly to an email.

But now with this so technical machine I need your lights.

Today (a month after the technical support ended) I entered the service mode (I wanted to check the remaining life of drums - how little I knew) and activated a few menus "5062 Part replacement Alert display". After I did that and rebooted I got this message:

Error_EN.jpg

(The red is to hide my personal info)

So it says "Photoconductor Unit". But... (photo bellow). If we have toners and drums bellow... What is the Photoconductor Unit and where is it? How do I order the replacement part? I have seen videos for replacing the drums below. (If they are drums). I tought it would be easy. Unscrew, remove, place the new one and screw.

inner.jpg

Can someone please give me some guidance? Sorry if my English was so and so. I am not a native speaker.

Thank you!!

[Phil B.]

Re: Ricoh MPC2003 questions

Hello everyone,

nice to meet you all. I am new to this forum. Since I remember myself I always had small inject printers from 3-5 different companies both at home and at business.

About 13 months ago I was fed up with the print times and issues we had with inject so I suggested to my family (for our business office) to make the big move. So we switched to a usedRicoh MPC2003. The machine was purchased along with a 1 year contract with "free" toners and support. I didn't renew the contract for reasons that are hard to explain. Let's just say that not all companies care about the customer. The experience so far has been amazing. Lightning speeds compared to what we were used to, very well constructed machine, great screen, great options for printing, scanning, sending documents directly to an email.

But now with this so technical machine I need your lights.

Today (a month after the technical support ended) I entered the service mode (I wanted to check the remaining life of drums - how little I knew) and activated a few menus "5062 Part replacement Alert display". After I did that and rebooted I got this message:

[ATTACH=CONFIG]58219[/ATTACH]

(The red is to hide my personal info)

So it says "Photoconductor Unit". But... (photo bellow). If we have toners and drums bellow... What is the Photoconductor Unit and where is it? How do I order the replacement part? I have seen videos for replacing the drums below. (If they are drums). I tought it would be easy. Unscrew, remove, place the new one and screw.

[ATTACH=CONFIG]58218[/ATTACH]

Can someone please give me some guidance? Sorry if my English was so and so. I am not a native speaker.

Thank you!!

Photo conductor = drum.

are they genuine RICOH or are they 3rd party?

[Elmo]

Re: Ricoh MPC2003 questions

The 4 units behind the grey panels are the photoconductor units they are made up of 2 items a developer unit and drum unit fixed together as 1 unit they can be replaced separately as required

1st question is are you having a copy quality issue ? No then don't do anything

Like several consumable items in the machine the drums have and expected life sometime they can keep performing longer after this
i would recommend you run them until you have quality issues then look at them
but i would also recommend you get a trained copier tech to look after your machine
without knowledge you can cause more problems than you fixes

[Bill_Chs]

Re: Ricoh MPC2003 questions

Photo conductor = drum. OK. Thank you for explaining this for me.

They should be genuine since I purchased the copier from a... kind of genuine partner.

After some research I found the image on the right saying "Drum & Developer". So the drum and the developer are in one unit? (That gray unit module that I placed in the red square?)

Is this hole module named after the drum so I search to purchase a "drum unit" or is it called another way? I can't mess with it and act like I know what I am doing. I can't open the unit clean it etc like I see on the videos on youtube. I just want to remove the screws and replace the hole unit if this is going to fix the problem.

Thank you once again.

inner_zoom.jpg

edit:

The 4 units behind the grey panels are the photoconductor units they are made up of 2 items a developer unit and drum unit fixed together as 1 unit they can be replaced separately as required

Yes! Thank you! This answers my question I posted just above. Sorry I didn't saw your reply before I post the above. Thank you so much for explaining this to me.

1st question is are you having a copy quality issue ? No then don't do anything

Indeed we have no issues yet but I must have a unit replacement ready. The office will need it and I don't want to cause any issues in the workflow.

Like several consumable items in the machine the drums have and expected life sometime they can keep performing longer after this

Understood. A tech company I called told me exactly that. The machine won't lock but at some point I might have degraded prints. They told me I don't have to do anything yet.

Like several consumable items in the machine the drums have and expected life sometime they can keep performing longer after this

Understood.

i would recommend you run them until you have quality issues then look at them
but i would also recommend you get a trained copier tech to look after your machine

In really big need I won't act like I know. I will have a pro technician do the job. But I have to have some basic knowledge of what they are talking about. And if it is just a full unit swap why not just do it myself?

[copyaction]

Re: Ricoh MPC2003 questions

Photo conductor = drum. OK. Thank you for explaining this for me.

They should be genuine since I purchased the copier from a... kind of genuine partner.

After some research I found the image on the right saying "Drum & Developer". So the drum and the developer are in one unit? (That gray unit module that I placed in the red square?)

Is this hole module named after the drum so I search to purchase a "drum unit" or is it called another way? I can't mess with it and act like I know what I am doing. I can't open the unit clean it etc like I see on the videos on youtube. I just want to remove the screws and replace the hole unit if this is going to fix the problem.

Thank you once again.

[ATTACH=CONFIG]58220[/ATTACH]

edit:



Sorry I saw your reply after I posted the above. Please give me some time to review your answer and I will edit mine.

The drum and developer unit combined is called a PCDU.
What are the current meter readings?

[Bill_Chs]

Re: Ricoh MPC2003 questions

The drum and developer unit combined is called a PCDU.
What are the current meter readings?

PCDU! aka: photoconductor. Perfect.

I will have to check the meters on Monday when I return at the office and post it.

[anothertech]

Re: Ricoh MPC2003 questions

PCDU! aka: photoconductor. Perfect.

I will have to check the meters on Monday when I return at the office and post it.

Negative, PCDU is not same as photoconductor.

photoconductor is same as drum unit.

PCDU is Photoconductor unit AND developer unit combined.

[slimslob]

Re: Ricoh MPC2003 questions

Lets get some terminology correct. What you labeled as drums are actually the PCDUs, Photo Conductor Development Unit. It has 2 components, the Photo Conductor Unit and the Development Unit. The "drums" are mounted in the PCUs. Check the PM page counters SP 7621 and compare with the recommendation PM interval , 60K for black and 48K for color. to determine which PCU.

[Bill_Chs]

Re: Ricoh MPC2003 questions

Lets get some terminology correct. What you labeled as drums are actually the PCDUs, Photo Conductor Development Unit. It has 2 components, the Photo Conductor Unit and the Development Unit. The "drums" are mounted in the PCUs. Check the PM page counters SP 7621 and compare with the recommendation PM interval , 60K for black and 48K for color. to determine which PCU.

I will post the counters once I get them on Monday. If I find the strength I might go at the office tomorrow evening just for that.

By googling I found that the part I should be looking for is Ricoh D1882215.*
For some reasons I can't find a Ricoh official page listing all the "D" numbers for parts for my MPC2003. It took me a ton of try to find this and I am not even sure if this is the one. omg Ricoh!

*edit: a cached page in google says "Manufacturer Part No- D1882215, D188-2215, D1882211, D188-2211, D1882207, D188-2207, D188-2227, D1882227". Are these all the same?

[slimslob]

Re: Ricoh MPC2003 questions

The proper part number for all PCU is D1882254. FYI, Google is not your friend, they lie. If you need manuals or parts catalog, put a request in the Service Manual Requests forum. https://www.copytechnet.com/forums/s...nual-requests/

[Bill_Chs]

Re: Ricoh MPC2003 questions

The proper part number for all PCU is D1882254. FYI, Google is not your friend, they lie. If you need manuals or parts catalog, put a request in the Service Manual Requests forum. https://www.copytechnet.com/forums/s...nual-requests/

Google is amazing actually. I just found the full parts list PDF.

Yellow D1882207
Magenta D1882206
Cyan is D1882205
Black D1882204

[slimslob]

Re: Ricoh MPC2003 questions

No they gave you a link to an obsolete parts catalog. Probable the the second or third version based on the last digit of the numbers. Subtract to get the original numbers and add 4 to get the numbers in my catalog versions. Those numbers are not in either Version 1.11 issued 2015/03/27 or version 1.55 issued 2019/06/28. Also they are the numbers for the PCDU not the PCU. Unless the Development unit PM counters are near 120K you may not need to replace development units.

I wonder, did you actually have to pay for the manuals you got? Most of us old farts when you place a request in the request forum will only ask for an email address to send them to.

[Bill_Chs]

Re: Ricoh MPC2003 questions

No they gave you a link to an obsolete parts catalog. Probable the the second or third version based on the last digit of the numbers. Subtract to get the original numbers and add 4 to get the numbers in my catalog versions. Those numbers are not in either Version 1.11 issued 2015/03/27 or version 1.55 issued 2019/06/28. Also they are the numbers for the PCDU not the PCU. Unless the Development unit PM counters are near 120K you may not need to replace development units.

I wonder, did you actually have to pay for the manuals you got? Most of us old farts when you place a request in the request forum will only ask for an email address to send them to.

The PDF I found was free on a website listing 11 different companies and hundreds of free PDFs that show parts of the machines. The PDF I have says 2014/07/31 Version 1.04. I think the terms of the forum forbids to post it here even a screenshot so I won't post it.

Lets get some terminology correct. What you labeled as drums are actually the PCDUs, Photo Conductor Development Unit. It has 2 components, the Photo Conductor Unit and the Development Unit. The "drums" are mounted in the PCUs. Check the PM page counters SP 7621 and compare with the recommendation PM interval , 60K for black and 48K for color. to determine which PCU.

I went by the office today just for this. I opened the machine with care just like I saw on youtube. After the photos I post a video with all the bumbers under the "7621" menu.

I Removed the gray cap.
yellow1.jpg


Unpluged the cable and pulled the module. Ignore the mess. The machine is stored at the back-end storage area of the office.
yellow3.jpg

Some barcodes if they help to determine if they are original or not.
yellow4.jpg
yellow5.jpg

And the video (no sound). It seems like the YELLOW is at a level of 108.011 pages while the others 21.586 if I understand the readings correctly.

[slimslob]

Re: Ricoh MPC2003 questions

The PDF I found was free on a website listing 11 different companies and hundreds of free PDFs that show parts of the machines. The PDF I have says 2014/07/31 Version 1.04. I think the terms of the forum forbids to post it here even a screenshot so I won't post it.



I went by the office today just for this. I opened the machine with care just like I saw on youtube. After the photos I post a video with all the bumbers under the "7621" menu.

I Removed the gray cap.
[ATTACH=CONFIG]58236[/ATTACH]


Unpluged the cable and pulled the module. Ignore the mess. The machine is stored at the back-end storage area of the office.
[ATTACH=CONFIG]58237[/ATTACH]

Some barcodes if they help to determine if they are original or not.

[ATTACH=CONFIG]58238[/ATTACH]

That is either a manufacturing aerial number or a production lot number

[ATTACH=CONFIG]58239[/ATTACH]

That has the SP settings to use when installing a new development unit. It gives the system the proper information for the toner density sensor mounted on the bottom. Instructions are in the service manual.

And the video (no sound). It seems like the YELLOW is at a level of 108.011 pages while the others 21.586 if I understand the readings correctly.

In my humble opinion YouTube videos are useless. I would much rather have the service manual open on my laptop. Got into System SP mode, go to SP 5992-004 and export the logging data to a memory device. You can then attach that file here and we can see exactly what the counts on your C2003 are.

[KenB]

Re: Ricoh MPC2003 questions

The current version of the parts catalog for this model is 1.83.

It is dated 4/28/23, only a few weeks old at this time.