RICOH MP 6503 sp. problem

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  • Andy74
    Technician
    • Feb 2021
    • 25

    #1

    RICOH MP 6503 sp. problem

    I have a problem with the MP 6503 sp machine. New drum option, developer, original toner. The machine printed very well until the toner was replaced. After replacing it, it made about 2,000 copies and the print is bright. What should I do? Thank you for the tips. The machine has about 410,000 copies.
  • KeviM
    Trusted Tech

    250+ Posts
    • Oct 2019
    • 324

    #2
    Re: RICOH MP 6503 sp. problem

    I'm supposing that you mean the prints / copies are coming out light

    Let's start with the basics. These are things I would do
    1) machine needs to be fully serviced. And I do mean fully serviced. That includes drum unit sensors, developer unit, sensors and changing dev unit filter, transfer belt unit, optics, charge corona and grid.
    2) have you put in all original spares. Generic spares will often give you the wrong reading which can lead to light copies
    3) are you using original toner
    4) Did you initialize the drum and developer
    5) is your toner bottle turning sufficiently
    6) is the machine calling for toner then shortly thereafter the toner call goes off? This is a sign of insufficient toner supply or blockage
    7) what is the readings in the machine
    8) how many prints was done since the last time you changed the drum and developer?

    Work with those and see what results you get. Give us some feedback

    All the best friend

    Comment

    • slimslob
      Retired

      Site Contributor
      25,000+ Posts
      • May 2013
      • 36685

      #3
      Re: RICOH MP 6503 sp. problem

      When was the last time that the optics were thoroughly cleaned? Dirty optics will cause the machine to think the original is darker that it actually is. After cleaning, run Auto Color Calibration in User Tools - Maintenance.

      Comment

      • luca72
        Field Supervisor

        1,000+ Posts
        • Oct 2017
        • 1673

        #4
        Re: RICOH MP 6503 sp. problem

        Originally posted by Andy74
        I have a problem with the MP 6503 sp machine. New drum option, developer, original toner. The machine printed very well until the toner was replaced. After replacing it, it made about 2,000 copies and the print is bright. What should I do? Thank you for the tips. The machine has about 410,000 copies.
        did you scrape the corona wires well? did you do sp developer initialization after replacing the developer?...if so, try to force the toner loading via sp, as many times as needed to achieve good quality, and do developer initialization again, at least then if it does it again figure out if it's a toner supply problem or something else.
        with 400k prints, it was not necessary to replace the drum, instead the developer lasts about 350k, but I also replace it at 600k or 800k depending on how it behaves
        "loneliness is an invention of the white man, when we are alone we talk to everything around us, we are never alone" (Ojibwa)

        Comment

        • GIUBOSS
          Service Manager

          Site Contributor
          1,000+ Posts
          • Jul 2013
          • 1382

          #5
          Re: RICOH MP 6503 sp. problem

          Originally posted by slimslob
          When was the last time that the optics were thoroughly cleaned? Dirty optics will cause the machine to think the original is darker that it actually is. After cleaning, run Auto Color Calibration in User Tools - Maintenance.
          I don't remember the automatic color calibration item in this model... Lol

          Comment

          • davel
            Technician

            1,000+ Posts
            • Oct 2011
            • 1074

            #6
            Re: RICOH MP 6503 sp. problem

            Originally posted by GIUBOSS
            I don't remember the automatic color calibration item in this model... Lol

            Comment

            • slimslob
              Retired

              Site Contributor
              25,000+ Posts
              • May 2013
              • 36685

              #7
              Re: RICOH MP 6503 sp. problem

              Originally posted by GIUBOSS
              I don't remember the automatic color calibration item in this model... Lol
              I was thinking the CXX03 series.

              Comment

              • Andy74
                Technician
                • Feb 2021
                • 25

                #8
                Re: RICOH MP 6503 sp. problem

                Originally posted by luca72
                did you scrape the corona wires well? did you do sp developer initialization after replacing the developer?...if so, try to force the toner loading via sp, as many times as needed to achieve good quality, and do developer initialization again, at least then if it does it again figure out if it's a toner supply problem or something else.
                with 400k prints, it was not necessary to replace the drum, instead the developer lasts about 350k, but I also replace it at 600k or 800k depending on how it behaves
                Thanks all for help Today I will do all procedure one again

                Comment

                • Andy74
                  Technician
                  • Feb 2021
                  • 25

                  #9
                  Re: RICOH MP 6503 sp. problem

                  Today machine shows such codes Att file
                  Mechanically everything works properly.Obviousy no charging .Question what?
                  Attached Files

                  Comment

                  • slimslob
                    Retired

                    Site Contributor
                    25,000+ Posts
                    • May 2013
                    • 36685

                    #10
                    Re: RICOH MP 6503 sp. problem

                    Originally posted by Andy74
                    Today machine shows such codes Att file
                    Mechanically everything works properly.Obviousy no charging .Question what?
                    MECHANICALLY EVERYTHING IS NOT WORKING PROPER!!! Yes it is charging. If it were not, you would be getting solid black sheets of paper jamming at the fusing unit.

                    My guess, based on the fact that the problem started after you replaced the drum, is that you did not properly reconnect the PCU and DVU to the main frame.
                    SC306 Charge Corona Cleaner not working. Most likely disconnected
                    SC361 Toner density sensor, in the DVU, error. Most likely disconnected
                    SC 376 & SC 378 Image Density Sensor. Most likely disconnected
                    SC380-51 Potential Sensor Error. Most likely disconnected
                    Except for SC306, any of those hidden Service Codes will cause image quality problems as they disable auto toner control and put the machine into fixed toner control. Fixed toner control is set by default to slowly under tone.

                    Comment

                    • luca72
                      Field Supervisor

                      1,000+ Posts
                      • Oct 2017
                      • 1673

                      #11
                      Re: RICOH MP 6503 sp. problem

                      Originally posted by Andy74
                      Today machine shows such codes Att file
                      Mechanically everything works properly.Obviousy no charging .Question what?

                      for the sc306 (corona cleaner motor overload), remove the little motor from the corona block, and now you can manually move the mobile felt pad by rotating the plastic screw to the rest position (if it isn't already) and detach the front connector (it still works anyway), for the other codes: the id sensor in that version is on the machine , not on the extractable unit, perhaps not being in plain sight, you missed cleaning it, so take a look with an LED light inside, and clean everything you see well, and then check again, the 6503 is an excellent machine, (say my favorite), of usually it works well without problems, then it has few prints, it's almost new, have you updated the firmware?

                      a last thing...statistically, it is much more likely that the corona unit needs to be replaced than electronic board or something else, therefore, given that it is a very quick operation, I would suggest you bring another one with you, taken from another machine, since the corona unit of that series are all the same up to the oldest ones, then if you see that it doesn't do it anymore, buy a complete new corona unit (don't rebuild it) and you're good to go
                      "loneliness is an invention of the white man, when we are alone we talk to everything around us, we are never alone" (Ojibwa)

                      Comment

                      • Andy74
                        Technician
                        • Feb 2021
                        • 25

                        #12
                        Re: RICOH MP 6503 sp. problem

                        Originally posted by luca72
                        for the sc306 (corona cleaner motor overload), remove the little motor from the corona block, and now you can manually move the mobile felt pad by rotating the plastic screw to the rest position (if it isn't already) and detach the front connector (it still works anyway), for the other codes: the id sensor in that version is on the machine , not on the extractable unit, perhaps not being in plain sight, you missed cleaning it, so take a look with an LED light inside, and clean everything you see well, and then check again, the 6503 is an excellent machine, (say my favorite), of usually it works well without problems, then it has few prints, it's almost new, have you updated the firmware?

                        a last thing...statistically, it is much more likely that the corona unit needs to be replaced than electronic board or something else, therefore, given that it is a very quick operation, I would suggest you bring another one with you, taken from another machine, since the corona unit of that series are all the same up to the oldest ones, then if you see that it doesn't do it anymore, buy a complete new corona unit (don't rebuild it) and you're good to go
                        Thanks for all information .Machine have new firmware .
                        We do all what you propose to do .Yes ypu are right is very good model but I have problem with light copies.

                        Comment

                        • Popolopo
                          Trusted Tech

                          100+ Posts
                          • May 2023
                          • 101

                          #13
                          Re: RICOH MP 6503 sp. problem

                          did you reset part at SP3-701 before change part?

                          Comment

                          • Andy74
                            Technician
                            • Feb 2021
                            • 25

                            #14
                            Re: RICOH MP 6503 sp. problem

                            Originally posted by slimslob
                            MECHANICALLY EVERYTHING IS NOT WORKING PROPER!!! Yes it is charging. If it were not, you would be getting solid black sheets of paper jamming at the fusing unit.

                            My guess, based on the fact that the problem started after you replaced the drum, is that you did not properly reconnect the PCU and DVU to the main frame.
                            SC306 Charge Corona Cleaner not working. Most likely disconnected
                            SC361 Toner density sensor, in the DVU, error. Most likely disconnected
                            SC 376 & SC 378 Image Density Sensor. Most likely disconnected
                            SC380-51 Potential Sensor Error. Most likely disconnected
                            Except for SC306, any of those hidden Service Codes will cause image quality problems as they disable auto toner control and put the machine into fixed toner control. Fixed toner control is set by default to slowly under tone.
                            Problem is resolved .Was bad original toner added.

                            Comment

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