RICOH MPC 4504 -SC 672-00

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  • Andy74
    Technician
    • Feb 2021
    • 25
    #1

    RICOH MPC 4504 -SC 672-00

    we have problem RICOH MPC 4504 with code sc 672-00
    we uploaded new new fimware, changed HDD and display cables.We checked the connection between controller and main board.We cleaned contacts.It didnt help.The machine always displays error whenit starts.Later when we turn offand on -works fine.
    Tags: 672-00, contacts.it, error, mpc, ricoh
    • UNICORNico
      Trusted Tech

      250+ Posts
      • May 2018
      • 308
      #2
      Re: RICOH MPC 4504 -SC 672-00

      Have you tried a different HDD/SSD?
      This defective may, I recommend that you make a formato from a computer instead of using the machine system, so that possible defective sectors are corrected.
      "ALL WILL BE WELL" The battle cry that most inspires me to follow, from the DC's Comic character that I admire the most. And I feel satisfied with being better every day, and with using Gnu-Linux as my usual Operating System.Apologies for my English, it's not my mother tongue and I'm helping the translator.

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        • RicohBoomer
          Technician
          • May 2022
          • 40
          #3
          Re: RICOH MPC 4504 -SC 672-00

          Might not be the answer you want to hear but if the code doesn't go away after reboot and everything you've tried then you are likely looking at buying a new controller board.
          In my field experience SC672 has often been a hopeless code where my only solution was to replace the controller board.

          If reinstalling the machine isn't a huge hurdle then you could always try to factory reset it from admin settings > delete all memory. If only to rule out anything installed on it.

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            • aficio63
              Technician
              • Jun 2014
              • 36
              #4

                Comment

                • Andy74
                  Technician
                  • Feb 2021
                  • 25
                  #5
                  Re: RICOH MPC 4504 -SC 672-00

                  Originally posted by RicohBoomer
                  Might not be the answer you want to hear but if the code doesn't go away after reboot and everything you've tried then you are likely looking at buying a new controller board.
                  In my field experience SC672 has often been a hopeless code where my only solution was to replace the controller board.

                  If reinstalling the machine isn't a huge hurdle then you could always try to factory reset it from admin settings > delete all memory. If only to rule out anything installed on it.
                  Hi
                  What do you thing about those procedure? Att pdf
                  Attached Files

                    Comment

                    • RicohBoomer
                      Technician
                      • May 2022
                      • 40
                      #6
                      Re: RICOH MPC 4504 -SC 672-00

                      Originally posted by Andy74
                      Hi
                      What do you thing about those procedure? Att pdf
                      Definitely worth a shot. Just because it is often the controller itself for me doesn't mean that is the case for you, but just keep it in mind that in the end it might just come down to replacing the board.
                      But lets just say that in all my times battling with SC672 I've never replaced a single memory stick, nor had one be loose.
                      Clearing CMOS would be an interesting test considering you seem to be getting the code irregularly. Usually the SC672 I've seen are after start-up.
                      This might be a regional thing because they wouldn't put it in the flowchart if it hadn't happened before.

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