MPC4500 and label printing

[scoobysteve]

Hi All,

We are having a sh*t loads of labels peeling off and sticking on the drum or transfer on a MPC4500.

We have asked the client to ensure a full complete sheet of labels is used however they say the labels are still comming off.

I think this problem is aggrevated by the fact that feeding the labels from the bypass will actually cause the labels to peel off as it bends upwards causing the label to peel. Feeding the labels from the trays seems more logical however there are no labels setting in the printer driver when selecting the cassette tray as the paper source.

We have asked the clients to use a small B&W printer for their labels however they have informed that if they have another printer, it means another machine for them to look after and they are not willing to do that. They've also got us when they say that the product brochure/specs indicate that the machine can print labels - as the specs do not state what type of labels.

So anyone with suggestions on what we could possibly do would be great. thanks.

Steve

[banginbishop]

try Frequently Asked Questions | Avery

they are "guarantee of jam-free" - always recommend them in the uk but i dont know what the guarentee is for the ROW.

[tcs04]

Why not try "Thick 2" from tray 1?

[scoobysteve]

I assuming when you say set it to "Thick 2" and go from the bypass, it is more so the speed of the paper feed that is in mind, right? ie, because the paper runs slower through the machine, lower chance of the labels peeling?

[zyqwiz]

Always use proper Avery labels and if they won't, tell them the cost of a call out plus the cost of a drum!

[Jomama46]

Always use proper Avery labels and if they won't, tell them the cost of a call out plus the cost of a drum!

I agree, I always recommend Avery Labels. They are not foolproof but they are the most reliable.

[Icemanâ„¢]

Why not try "Thick 2" from tray 1?

I usually tell the customers to run it as "thick 3", just to be on the safe side.

[tcs04]

I assuming when you say set it to "Thick 2" and go from the bypass, it is more so the speed of the paper feed that is in mind, right? ie, because the paper runs slower through the machine, lower chance of the labels peeling?

No,

Tray 1 because the labels will be on the inside of the curve as the sheet passes from the tray through registration, this will orevent the label peeling from the backing sheet, and thick 2 (or thick 3) to ensure good transfer.

Running more slowly can't hurt either.

[Jomama46]

No,

Tray 1 because the labels will be on the inside of the curve as the sheet passes from the tray through registration, this will orevent the label peeling from the backing sheet, and thick 2 (or thick 3) to ensure good transfer.

Running more slowly can't hurt either.

Good thinking TSC

[unisys12]

We've had the same problem at an account with a crap load of Savin 8060's. I suggested the Avery labels, but they showed me 5 cases of labels that they would have to run before they could even switch. Plus, they wouldn't because the labels they were currently using were cheaper and have always worked in a 30ppm HP LaserJet they had prior to the Savin.

I suggested that they at least print them in Thick Mode. Seem to solve the problem, until someone decided that they just needed a page or two real quick and it wouldn't hurt. Well, one got stuck to the drum!

I explained that "no" label is full proof, gave them a list of supported labels for their model. End of story.

[knightfall]

the labels that the customer is running is it made for color laser copiers or inkjet? if its inkjet then they will always peel off because majority of the injet cartridges writes down onto the labels so the bend is minor where as the copier the bend is major and the labels are cheaper or made for inkjet it will peel off and stick to the transfer belt because of less adhesive. The labels made for the color laser copier (not color laser printer) must be more adhesive because of the turns and especially must be able to handle the heat of the fuser unit since it runs hotter than a printer. Good luck.

[stephend]

the labels that the customer is running is it made for color laser copiers or inkjet? if its inkjet then they will always peel off because majority of the injet cartridges writes down onto the labels so the bend is minor where as the copier the bend is major and the labels are cheaper or made for inkjet it will peel off and stick to the transfer belt because of less adhesive. The labels made for the color laser copier (not color laser printer) must be more adhesive because of the turns and especially must be able to handle the heat of the fuser unit since it runs hotter than a printer. Good luck.

Knightfall is perfectly right. Any labels used in a laser copier should be designed for laser copiers and run through bypass tray 1 sheet at a time.
Thickness 2 or 3 are the best for the labels and under no circumstances a sheet with peeled labels should be run again. I replaced so many drums due to this fact: customers recycling the label sheet up to 20 times!!!
Honest I don't care if they have a stock of 2, 200 or 2000 boxes of wrong labels...I will charge them every time when they use the inappropriate stock. First time is FREE + a bonus explanation + bonus advice what brand to buy + I suggest them to read the user manuals.
I'm not a big fan of setting tray 1 on a different thickness than the default because it will cause more problems that you want. One user will put labels in this tray and 5 minutes after another user will come with regular paper on top of the labels and so on....you get the picture.

[The Ricoh Guy]

I ran into this with an MPC6000.....you must have the thick 1 or thick 2 selected in the print driver and the recommended labels for the machine you can get these specs from Ricoh support.