Paper weight vs Ricoh copier

[Pickup Finger]

Hi all,

We have a customer who needed to print 2k pages of 10 point (244.56 gsm) thick postcard a day per week, We have tried useing MPC 3000 which is within the range according factory brochures (256gsm from by pass tray), but machine keep jaming every 3-5 page.

question is, are there any mid size Ricoh machine out there have strong feed and handle 10 point postcard you work with in the past and could like to recommand or should I look into other brands?

below is the link for paper wight chart

http://www.paper-paper.com/weight.html

Eric H.

[GhostInTheMachine]

I haven't had any feed issues out of these due to thick paper. They run pretty much anything we put through them. What type of stock are they using? May be as simple as switching brands of paper.

[Pickup Finger]

paper type are 10 point post card for mailing service, double sided, front with their info printing by press machine, We use the MPC 3000 to print the back for mailing bar code and address

machine is a Ricoh factory "refurbish" MPC 3000, and it seem to jam between transaction of by pass roller adn roller under the drum unit.

[cobiray]

Are you changing the paper settings to match the stock you are using? This weight should be run on "Thick 3" through the bypass. If you are printing it, you need to check the machine settings for the bypass when printing. It can be set up to be changed at the machine or at the print driver. If it's set for the print driver, you need to change the paper type in the properties of the print window to "Thick 3" in the print driver.

[cobiray]

Also, if you are duplexing these you will need to duplex them manually (i.e. one side at a time).

[Pickup Finger]

cobiray,

we use PCL6 driver
we setup paper feed from bypass and paper type thick 3 from computer side.

Start to think that Ricoh factory refurbish machine forget to change the bypass feed rollers

[Pickup Finger]

we are not printing duplex, customer order postcard pre-made from Press shop, we are just printing each address and mailing bar code on the back of page.

[bier trinker]

pre printed paper

you said the fronts are from a press!!!! If the press company is dusting the paper (wet press type) that stuff will never run consistently through ANY copier. that dusting powder is killer on feed tires in copiers, will coat the rollers and jam. test by cleaning the rollers with alcohol and if it runs better for a short while, BAM! theres your anwser, ask the press company to print the paper to be used in a copier and they should not dust there output.

[Pickup Finger]

Bier trinker,

this sound logic enoough to solve my question, we does find lots dust on our roller, and symptom are first 200 page with no problem, then jam like crazy, going to call few press shop we know and find more answer on the non-wet press type vs wet press type,

will keep you updated.

[cobiray]

I don't think the media is the fault here, and it sounds like you've found the problem with the wet press-ed paper. I have an MPC3500 running stock out of spec (heavy) that is pre-printed and don't have too much of a problem with excess jamming (maybe 1 per 500-1000), so it is possible for it to be run consistently and reliably.

[zico21]

The bypass feed design is different between the MPC2500/3000 and the MPC3500/4500 with the faster models having a more robust system. I agree with the issues with pre-printed media. It can be a nightmare.

Also (although off-topic), be aware that, "officially", Ricoh doesn't support manually duplexing through the any feed station. We have run into copy quality issues on the MPC60007500 family on the 2nd side of manually duplexed stock run through Wide LCT relating to poor transfer, especially during the winter months. There are a number of issues relating to duplex copying that are addressed by the machine when copies are "auto-duplexed" that can't be easily addressed when manually duplexed including transfer values, the fact that the fuser is dealing with a blank side every other sheet and the fact that the paper never has to be feed out of a feed station with an image already on it.