[Error Code] SC792 without finisher

[mrwho]

I've got a MPC3500 that had it's finisher removed due to numerous problems. Trouble is we had to leave the bridge unit because we don't have the necessary plastics at hand. Is there any way of hiding/removing the SC792 error that appears at the lower left corner?

Cheers!

[Comatose]

In short... no, just let the customer know that its not relevant.

[jonhiker]

maybe a small piece of masking tape? nope, they can just ignore it.

[TonerMunkeh]

Taking the bridge unit off won't leave anything dangerous or sharp about, only the bridge unit connector will be visible at the back. Just tell the customer not to stick pins in it!

[Comatose]

Dont tell the customer not to stick pins in it, stupidity and curiosity will take over and you will go back for a blown machine and a customer with a red face and a slighty burnt finger lol

[mrwho]

Thanks. On my next visit, I'll try to remove the bridge unit and see how it looks. In the meantime, the customer has already been advised to ignore the thing.

Thanks!

[viperiii]

Re: SC792 without finisher

that has to be the dumbest advice ever..

Ignore that error...
vs simply calling Ricoh and getting the answer to tell the copier to not display an error for something that is not installed.
basically removing the finisher code / disable the finisher in the system maintenance screens....

having a blaring error is not quality of anything... the error should be able to be shunted...
...
apparently
....
Remove the bridge unit.

You need to buy a new blanking plate and a bit that goes where the bridge unit was.
....
just haven't found the part number that is the blanking plate.... then the error goes away and is correctly resolved...

[sturmtrooper]

Re: SC792 without finisher

that has to be the dumbest advice ever..

Ignore that error...
vs simply calling Ricoh and getting the answer to tell the copier to not display an error for something that is not installed.
basically removing the finisher code / disable the finisher in the system maintenance screens....

having a blaring error is not quality of anything... the error should be able to be shunted...
...
apparently
....
Remove the bridge unit.

You need to buy a new blanking plate and a bit that goes where the bridge unit was.
....
just haven't found the part number that is the blanking plate.... then the error goes away and is correctly resolved...

Excuse me, but what?

[viperiii]

Re: SC792 without finisher

being that I just ran across a unit setup this way and the customer was told the exact thing above....
interesting that it is many years later....

yes its an older unit they purchased off lease and same advice was given to them by their company....

"Ignore that Blaring Error - Call technician - machine Broke... but its fine all things function fine - nothing to see here... move along..."

ahhh....yeah... Nope.... that is not an OK answer for a unit literally just dropped off....

Again ...
No way to fix a Blaring error and tell Customer to ignore the error...
Yeah.. that is AWFUL / Terrible for an answer...

vs Fix the error...

apparently if you remove the bridge the error remains.
so there needs to be a blank plate / addon to the internal finisher in the unit from what I'm reading...

I'd bet a call to Ricoh direct would resolve the issue... which means I have track the service company down and then verify if they even have access to Ricoh direct and then ask the questions.

yes probably a $10 part that will end up costing $100 sure... but I can almost guarantee there is a fix for the error...

Customer wants a unit that isn't throwing errors...

being the units can be sold with internal only finisher options... it means simply there is a part that is needed for the system to understand there is no external finisher and the servicing company should have corrected that before deliver....

make sense now?

----------
last error I documented has to do with FTP...
that issue was met with all up to date must be you....

wasn't.....

[skinnyb]

Re: SC792 without finisher

Remove the bridge unit, error goes away. Simple as that. Otherwise error will remain. Not sure what the user above was running on and on about. And yes I am a Ricoh direct tech so I have seen it a time or two in the last 20 years.

Sent from my VS987 using Tapatalk

[COPIERMAN]

Re: SC792 without finisher

yes the proper way to fix it was remove bridge unit along with finisher. then you would need to have the following items cover for bridge unit and an exit tray cover . If you don't have those then items then easiest so let them know about code. i have customers that had this same issue they were fine leaving bridge unit in place and the ones who didn't like it i just remove bridge unit.

[NeoMatrix]

Re: SC792 without finisher

Flip out the old original tray full lever. Make sure the tray full sensor is connected.

Fault:
The tray full sensor clogs with dust and toggles on/off , which can cause a problem with these machines.
Be sure the tray full sensor is clean and free of dust n' cobwebs.

HTH

[sandmanmac]

Re: SC792 without finisher

that has to be the dumbest advice ever..

Ignore that error...
vs simply calling Ricoh and getting the answer to tell the copier to not display an error for something that is not installed.
basically removing the finisher code / disable the finisher in the system maintenance screens....

having a blaring error is not quality of anything... the error should be able to be shunted...
...
apparently
....
Remove the bridge unit.

You need to buy a new blanking plate and a bit that goes where the bridge unit was.
....
just haven't found the part number that is the blanking plate.... then the error goes away and is correctly resolved...

Ummmm.... It seems that many of the latest responders have over-looked the fact that this guy has his shorts in a very tight knot over an 8 year old thread that was no big F-ing deal then, and sure as hell isn't now!

RELAX DUDE, SERIOUSLY

[slimslob]

Re: SC792 without finisher

that has to be the dumbest advice ever..

Ignore that error...
vs simply calling Ricoh and getting the answer to tell the copier to not display an error for something that is not installed.
basically removing the finisher code / disable the finisher in the system maintenance screens....

having a blaring error is not quality of anything... the error should be able to be shunted...
...
apparently
....
Remove the bridge unit.

You need to buy a new blanking plate and a bit that goes where the bridge unit was.
....
just haven't found the part number that is the blanking plate.... then the error goes away and is correctly resolved...

You show as a Junior member. That should be junior idiot. If you disconnect the finisher but do not remove the bridge unit, you will get an SC792 at power up. The only way around it is to remove the bridge unit, which is exactly what you would learn by calling Ricoh.

[Phil B.]

Re: SC792 without finisher

Ummmm.... RELAX DUDE, SERIOUSLY

Bless you