TSRC Site

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  • mikadonovan
    Senior Tech

    Site Contributor
    2,500+ Posts
    • May 2008
    • 2936

    #1

    TSRC Site

    I can log in ok, but the only tab under the blue title bar is accessories. All the rest, ie printers, mfp copiers, etc are gone. Anyone else having this issue?
    NEVER ASSUME ANYTHING
  • ss12
    Trusted Tech

    250+ Posts
    • Jul 2008
    • 289

    #2
    Don't know about TSRC site but in Europe they sent an email informing that a new technical website was being created to replace TESSA (European equivalent of TSRC probably).Maybe it's the same for you?

    Comment

    • mikadonovan
      Senior Tech

      Site Contributor
      2,500+ Posts
      • May 2008
      • 2936

      #3
      Re: TSRC Site

      That very well could be part of the problem. I'll wait till tomorrow and give it another shot.
      NEVER ASSUME ANYTHING

      Comment

      • Ikon Princess
        Trusted Tech

        100+ Posts
        • Feb 2009
        • 126

        #4
        Re: TSRC Site

        I just got on the tsrc site. Did you select forums?

        Comment

        • Tonerbomb
          AutoMajical Resolutionist

          Site Contributor
          2,500+ Posts
          • Feb 2005
          • 2589

          #5
          Re: TSRC Site

          All worked fine for me today !!!
          Mystic Crystal Revelations

          Comment

          • Shadow1
            Service Manager

            Site Contributor
            1,000+ Posts
            • Sep 2008
            • 1642

            #6
            Re: TSRC Site

            God help us if they're "Fixing" something. They "fixed" FSD (mostly the same info on our company laptops) and more than have of the links are missing or broken - it's gotten a little better, but it's been like this for almost 2 years.

            There's some machines where there's only TSB's but no service manual or parts catalog, and NONE of the machines have links to the accessories. (Most of them are there, but you have to manually dig them out of the folder on your HDD.)
            73 DE W5SSJ

            Comment

            • KenB
              Geek Extraordinaire

              2,500+ Posts
              • Dec 2007
              • 3945

              #7
              Re: TSRC Site

              Originally posted by Shadow1
              God help us if they're "Fixing" something. They "fixed" FSD (mostly the same info on our company laptops) and more than have of the links are missing or broken - it's gotten a little better, but it's been like this for almost 2 years.

              There's some machines where there's only TSB's but no service manual or parts catalog, and NONE of the machines have links to the accessories. (Most of them are there, but you have to manually dig them out of the folder on your HDD.)
              About as bad as the Global Knowledge Base.

              Nothing like getting 50 of the exact same "non" answer for the same question. That, as I was told, was to be fixed a few years back. Still waiting...
              “I think you should treat good friends like a fine wine. That’s why I keep mine locked up in the basement.” - Tim Hawkins

              Comment

              • mikadonovan
                Senior Tech

                Site Contributor
                2,500+ Posts
                • May 2008
                • 2936

                #8
                Re: TSRC Site

                I don't know what the problem was, but it's ok now.
                NEVER ASSUME ANYTHING

                Comment

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