[Misc] Green start button stays red

[haggiss]

Hi folks
Green start button stays red cant use machine, suspect HDD as customer had power failure,sorry it's an
MPC 2800 am I on the right track ?
Also another customer in same area with a SC863-6 MPC 5000 sounds like it may be a symptom of dirt power?
Appreciate any ideas

Cheers Jim B

[sandmanmac]

Re: Green start button stays red

For the C2800. I'm assuming that the display also says "Please wait"? Yes, that's likely HDD, but also try re-seating the fax option, and HDD connectors
I'd also suspect HDD in the C5000.
Disconnect hard drives in both machines and see if basic copier functionality returns to be sure, then replace if so.

[nmfaxman]

Re: Green start button stays red

I would check power supply outputs.

1 5v output of 3 being dead will lock the machine.
Saw a pinched 5v tx clock signal wire cause a total lockdown with "please wait".
Didn't find it until I tried replacing the scanner unit.

[bjakobs]

Re: Green start button stays red

I would try to format hdd with SP5832-2,-3,-4, -7 and -8 first. If they indeed had a power outage chances are the machine got cut off in the middle of a job, and data "residue" on the hdd then prevents it from reaching ready state.

[tcs04]

Re: Green start button stays red

Just try the "IMH" format, normally springs to life and you won't lose any settings. Make sure you purge any print jobs. Can be due to bad data sent to the machine (As stated already!)

[tinnyjay]

Re: Green start button stays red

Hi folks
Green start button stays red cant use machine, suspect HDD as customer had power failure,sorry it's an
MPC 2800 am I on the right track ?
Also another customer in same area with a SC863-6 MPC 5000 sounds like it may be a symptom of dirt power?
Appreciate any ideas

Cheers Jim B

Close LCT Door lol.