Ricoh Aficio MP C6000 independent supplier toner cartridge is set

[bullington]

Hi. I am an end user with very little knowledge of my machine. My MP C6000 can copy but not print. The printer shows offline and the display flashes "independent supplier toner cartridge is set". I would appreciate any help provided. Thanks in advance.

[sandmanmac]

Re: Ricoh Aficio MP C6000 independent supplier toner cartridge is set

2 completely unrelated issues. Why won't it print? any number of the usual reasons that a machine loses connection, but it has NOTHING to do with the message in the display. (I'm assuming that it was printing previously over the current network?)

"independent toner": Either you are using generic toner (a very,very bad idea that will inevitably come back to haunt you sooner or later) OR, the toner that is currently in use had been installed previously after a low toner condition, and then replaced with another. Whatever the case, just ignore it. If it's OEM toner, it will go away the next time it is replaced

[andy227]

Re: Ricoh Aficio MP C6000 independent supplier toner cartridge is set

Agree with everything sandmanmac said above. Ignore toner message, get computer network guy to look at the computer/network set-up.

[JustManuals]

Re: Ricoh Aficio MP C6000 independent supplier toner cartridge is set

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[bullington]

Re: Ricoh Aficio MP C6000 independent supplier toner cartridge is set

2 completely unrelated issues. Why won't it print? any number of the usual reasons that a machine loses connection, but it has NOTHING to do with the message in the display. (I'm assuming that it was printing previously over the current network?)

"independent toner": Either you are using generic toner (a very,very bad idea that will inevitably come back to haunt you sooner or later) OR, the toner that is currently in use had been installed previously after a low toner condition, and then replaced with another. Whatever the case, just ignore it. If it's OEM toner, it will go away the next time it is replaced

Thanks sandmanmac. Just got around to following up. Will update you.

[bullington]

Re: Ricoh Aficio MP C6000 independent supplier toner cartridge is set

Agree with everything sandmanmac said above. Ignore toner message, get computer network guy to look at the computer/network set-up.

Thanks Andy.

I arranged for a tech. tocheck my network. Will update you.

[zulufan1]

Re: Ricoh Aficio MP C6000 independent supplier toner cartridge is set

Set Sp 5051-001 to a 1 and power cycle the machine.....No more nag about Independent Toner.....

[sc430fan]

Re: Ricoh Aficio MP C6000 independent supplier toner cartridge is set

Set Sp 5051-001 to a 1 and power cycle the machine.....No more nag about Independent Toner.....

Hi I have the same message on a SP811DN and also the are ? Marks on both K and C toners.

all of the toners are genuine, is there a way to reset them and if the codes above work, how do i get into service mode etc?

Thanks for your help

[ruben]

Re: Ricoh Aficio MP C6000 independent supplier toner cartridge is set

all of the toners are genuine, is there a way to reset them and if the codes above work, how do i get into service mode etc?

Buy a service manual, otherwise just ignore the messages, they mean nothing.

[sukantha91]

something about ricoh toner cartridges

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