sc 544-002 mpc4503

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  • en.
    Trusted Tech
    • Jul 2014
    • 124

    #1

    sc 544-002 mpc4503

    hi all

    i have problem with ricoh mpc4503 >>its give me (sc 544-002)

    i do this procedure:
    1- i replaced anew fusing unit them i execute sp5-810-002 ... but the sc not gone >>

    please any one give me any advice about this sc

    best regards
  • Cipher
    It's not easy being green

    1,000+ Posts
    • May 2006
    • 1309

    #2
    Re: sc 544-002 mpc4503

    Thermopile heat detection error.

    Take the fuser out and they are two sensors on a bracket above the fuser connector.
    Check they are clean and aligned with the fuser.

    Could be a problem with the new fuser if it's not heating up at all after the SC has been cleared. (check the sleeve lamps, thermostats with a multi-meter).
    • Knowledge not shared, is eventually knowledge that becomes lost... like tears in the rain.

    Fully qualified technician for Ricoh - Canon - Sharp - HP - Brother

    Comment

    • en.
      Trusted Tech
      • Jul 2014
      • 124

      #3
      Re: sc 544-002 mpc4503

      thank you sir for your respond

      i checked and cleaned thermopile >>>>can you please tell me the best and easy way to measure the thermostat

      beast regards

      Comment

      • Imprestik
        Trusted Tech

        250+ Posts
        • Aug 2012
        • 296

        #4
        Re: sc 544-002 mpc4503

        You can not reset this spanner code without installing the new fuse that comes with the new belt assembly.

        Rebuild your fuser and replace the fuse at the same time, install it and the spanner code will still appear. Reset the fusing code now using SP5-810-002 and it will say completed, reboot device and it will come back to life

        Comment

        • en.
          Trusted Tech
          • Jul 2014
          • 124

          #5
          Re: sc 544-002 mpc4503

          thank you Imprestik

          i did all this producer and all steps hat you said

          i replaced the new fusing with new belt assemble and so 5810-002 but the device don't response and don't give complete but still waiting

          Comment

          • Gamut
            Trusted Tech

            Site Contributor
            100+ Posts
            • Jul 2008
            • 216

            #6
            Re: sc 544-002 mpc4503

            "SC544-02 and 554-02 cannot be cleared by replacing fusing unit and clearing SP5810"

            Update Engine Firmware > D1495503V

            Comment

            • Moza
              Service Manager

              100+ Posts
              • Feb 2009
              • 232

              #7
              Re: sc 544-002 mpc4503

              QUOTE=Gamut;443756]"SC544-02 and 554-02 cannot be cleared by replacing fusing unit and clearing SP5810"

              Update Engine Firmware > D1495503V[/QUOTE]

              Actually Ricoh recommend to replace the whole fuser for any SC 544 but you can just replace the damaged parts and reset with a fuse and SP 5810-02

              SC544-02AFusing central NC sensor high temperature detection (hardware)In the event of an errorTriac defective (short-circuit)Engine controller defectiveHeating central thermopile defectiveFusing control software: out of control.

              Attach the new fusing unit, then run SP-5-810-002 If the triac is defective, replace the AC power supply board If necessary, replace the BCU or the Fusing central NC sensor

              Comment

              • Gamut
                Trusted Tech

                Site Contributor
                100+ Posts
                • Jul 2008
                • 216

                #8
                Re: sc 544-002 mpc4503

                Originally posted by Moza
                QUOTE=Gamut;443756]"SC544-02 and 554-02 cannot be cleared by replacing fusing unit and clearing SP5810"

                Update Engine Firmware > D1495503V
                Actually Ricoh recommend to replace the whole fuser for any SC 544 but you can just replace the damaged parts and reset with a fuse and SP 5810-02

                SC544-02AFusing central NC sensor high temperature detection (hardware)In the event of an errorTriac defective (short-circuit)Engine controller defectiveHeating central thermopile defectiveFusing control software: out of control.

                Attach the new fusing unit, then run SP-5-810-002 If the triac is defective, replace the AC power supply board If necessary, replace the BCU or the Fusing central NC sensor[/QUOTE]

                Probably not stated correctly in my reply, but actually if you have tried all that you state and still have SC544/554 code there is a FIRMWARE update (D1495503) that address's this!

                Comment

                • slimslob
                  Retired

                  Site Contributor
                  25,000+ Posts
                  • May 2013
                  • 36689

                  #9
                  Re: sc 544-002 mpc4503

                  There should have been a fuse assembly taped to the inside of the box that a new fusing sleeve unit came in. That fuse has to be connected to the connector on the fusing in order for SP 5810 to work.

                  Comment

                  • Dayer
                    Technician
                    • Oct 2013
                    • 11

                    #10
                    Re: sc 544-002 mpc4503

                    Had the same issue, fitted the fuse, updated firmware then I could reset the code in 5810-2

                    Comment

                    • en.
                      Trusted Tech
                      • Jul 2014
                      • 124

                      #11
                      Re: sc 544-002 mpc4503

                      hi all

                      i made this steps:

                      1- upload nvram data from another device and down lode in the device who hade the sc

                      sc are gone but now the machine give me sc 995 -2

                      i put the sam serial number by sp 5801 in nvram and bcu
                      but it give sc 995-3???

                      Comment

                      • Cipher
                        It's not easy being green

                        1,000+ Posts
                        • May 2006
                        • 1309

                        #12
                        Re: sc 544-002 mpc4503

                        Sorry I don't understand why you have felt the need to upload the NVRAM from another Metis to try and fix this problem.

                        You certainly didn't get that suggestion from anyone that's posted here.

                        You may of made this problem even worse for yourself.
                        • Knowledge not shared, is eventually knowledge that becomes lost... like tears in the rain.

                        Fully qualified technician for Ricoh - Canon - Sharp - HP - Brother

                        Comment

                        • slimslob
                          Retired

                          Site Contributor
                          25,000+ Posts
                          • May 2013
                          • 36689

                          #13
                          Re: sc 544-002 mpc4503

                          The SC 995-3 tells me that either you loaded the NVRAM information a different model of METIS, either 3003, 3503, 5503 or 6003. The other possibility is that you entered the serial number incorrectly and the controller thinks the machine is not an MP C4503.

                          I hope that you made and saved a backup of the original NVRAM before trying to load the NVRAM from another machine. That way you can revert back to the original NVRAM. You the need to follow the instructions given previously in this thread. Otherwise, you are going to have to replace at least the NVRAM and possibly the controller board. If you do not have the birth certificate or a printout of the Non-Default settings, you might also have to replace the ID sensor assembly in order to have proper setup data for them.

                          Comment

                          • Kengithinji
                            Junior Member
                            • Jun 2016
                            • 4

                            #14
                            Re: sc 544-002 mpc4503

                            Originally posted by Gamut
                            "SC544-02 and 554-02 cannot be cleared by replacing fusing unit and clearing SP5810"

                            Update Engine Firmware > D1495503V
                            I'm currently experiencing this error on a mp c4503. where can i download the firmware?

                            Comment

                            • Phil B.
                              Field Supervisor

                              10,000+ Posts
                              • Jul 2016
                              • 22801

                              #15
                              Re: sc 544-002 mpc4503

                              Originally posted by Kengithinji
                              I'm currently experiencing this error on a mp c4503. where can i download the firmware?
                              what problems are you having that makes you think you need firmware.

                              please start another thread as this one is 6 years DEAD.

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