clear sc 542 for sp 311n ricoh

[ali h azez]

how can i reset sc 542 on a c 312dn color printer.
need to enter service mode to reset . how can i enter service mode?
notes / the ricoh printer (Aficio SP C312DN) dose not have a keypad with numbers. there is a stop/start key ,job reset key,menu key, escape key , up and down key, and #enter key

[ruben]

Re: clear sc 542 for sp 311n ricoh

Hold up and down keys for a few seconds, release then press either menu or escape key. I can never remember which, I hardly work on small printers these days.

[slimslob]

Re: clear sc 542 for sp 311n ricoh

If you still have the original driver disk that came with the SP C311N, run the Smart Organizing Monitor program that is on it. If you do not have the disk, you can download SOM from Ricoh driver page: http://www.ricoh-usa.com/downloads/p...2/c311_2en.htm

[ali h azez]

Re: clear sc 542 for sp 311n ricoh

If you still have the original driver disk that came with the SP C311N, run the Smart Organizing Monitor program that is on it. If you do not have the disk, you can download SOM from Ricoh driver page: http://www.ricoh-usa.com/downloads/p...2/c311_2en.htm

not resolve theproblem pless
help me

[Iowatech]

Re: clear sc 542 for sp 311n ricoh

not resolve theproblem pless
help me

SC542 indicates a temperature problem in the fusing unit, and that error code will reoccur until the temperature problem is fixed. You may need to replace the fusing unit before that error code can be cleared.

[laitang]

Re: clear sc 542 for sp 311n ricoh

Enter service mode:

[mohan]

Re: clear sc 542 for sp 311n ricoh

how can i reset sc 542 on a c 312dn color printer.
need to enter service mode to reset . how can i enter service mode?
notes / the ricoh printer (Aficio SP C312DN) dose not have a keypad with numbers. there is a stop/start key ,job reset key,menu key, escape key , up and down key, and #enter key

Another (easier) way to enter service mode is to switch the machine off at the main switch, hold down the up/down arrows and re-switch the machine on while still holding down the arrow keys.

[ali h azez]

Re: clear sc 542 for sp 311n ricoh

replace the fusing unit but notresolve the problem pless I need to enter service mode to reset
help me

[ruben]

Re: clear sc 542 for sp 311n ricoh

replace the fusing unit but notresolve the problem pless I need to enter service mode to reset
help me

You were told how to, two posts above.

[ali h azez]

Re: clear sc 542 for sp 311n ricoh

[QUOTE = slimslob؛ 454814] إذا كنت لا تزال لديها برنامج تشغيل القرص الأصلي الذي جاء مع C311N SP، قم بتشغيل برنامج سمارت تنظيم مراقبة هذا هو عليه. إذا لم يكن لديك القرص، يمكنك تحميل SOM من سائق ريكو
Thanks
When inter to the sp mode service - asks No
Please help

[anothertech]

Re: clear sc 542 for sp 311n ricoh

[QUOTE = slimslob؛ 454814] إذا كنت لا تزال لديها برنامج تشغيل القرص الأصلي الذي جاء مع C311N SP، قم بتشغيل برنامج سمارت تنظيم مراقبة هذا هو عليه. إذا لم يكن لديك القرص، يمكنك تحميل SOM من سائق ريكو
Thanks
When inter to the sp mode service - asks No
Please help

Your basically screwed, call a tech.

[Iowatech]

Re: clear sc 542 for sp 311n ricoh

I'm not sure about this machine as I'm not trained on it, but there are MFDs where the if the user changes the security settings it can a deny access to service mode. The only thing to do then is to get the user to change their security settings back to default and then enter service mode. I don't remember seeing that on single function printers though.

[Polarbear]

Re: clear sc 542 for sp 311n ricoh

how can i reset sc 542 on a c 312dn color printer.
need to enter service mode to reset . how can i enter service mode?
notes / the ricoh printer (Aficio SP C312DN) dose not have a keypad with numbers. there is a stop/start key ,job reset key,menu key, escape key , up and down key, and #enter key

Good day

I know the service manual talks about entering the service mode via the op panel, but no-where do they explain how.

The only reliable way is to install the SOM (Smart Organising Monitor) app that is on the CD that came with the machine in the Utility directory.

Connect the machine to the pc with a USB cable and open the utility app. Select User Tools, Printer configuration. Enter Admin074. Select SPMode2. Select Fusing code reset button (lower right of the app).

Exit app and restart device. If the fuser is ok, the device will return to normal operation.

[limo]

Re: clear sc 542 for sp 311n ricoh

Hold down START/STOP and ESCAPE key together and switch on the machine( for atleast 10 sec)

[dapost]

Re: clear sc 542 for sp 311n ricoh

If you still have the original driver disk that came with the SP C311N, run the Smart Organizing Monitor program that is on it. If you do not have the disk, you can download SOM from Ricoh driver page: http://www.ricoh-usa.com/downloads/p...2/c311_2en.htm

You need to use the password "Admin074" on the SOM to access the maintenance pages. The fuser reset is under SP3.
Also, you can take off the right side cover and check the continuity of the lamp/thermostat series by unplugging the larger 2 wire
connector from the board and metering it. If you have continuity and the reset fails, the power supply is probably the problem.
Mine went bad after a power outage. I have the mfp machine, but the printer version should be the same.