MX-4071 random prints without anyone printing

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  • bigdaddyooo
    Trusted Tech

    Site Contributor
    100+ Posts
    • Dec 2014
    • 211

    #1

    MX-4071 random prints without anyone printing

    Here are 2 examples of what is coming out. Anyone have any idea? Im thinking a unix command line? But why is it printing?IMG_4982.jpg
    Are you the police? "No ma'am, were musicians"
  • mansart
    Senior Tech

    Site Contributor
    500+ Posts
    • Apr 2009
    • 852

    #2
    Re: MX-4071 random prints without anyone printing

    What is the IP of the machine?
    Is it the 10.1.120.34? or is this where the data is coming from? We have to determine where this job is coming from.

    Does anything show in the job log? If not look at syslog to determine originating IP.

    Once you have the IP you can filter it out via Security>>>Filter settings

    Comment

    • bigdaddyooo
      Trusted Tech

      Site Contributor
      100+ Posts
      • Dec 2014
      • 211

      #3
      Re: MX-4071 random prints without anyone printing

      Yes the IP addy is 10.1.120.34 of the mfp. Problem is , is that it prints a LOT all day. In the log I cant see anything out of the norm. I would have to get lucky and look at the log shortly after one of those pages have printed.




      Originally posted by mansart
      What is the IP of the machine?
      Is it the 10.1.120.34? or is this where the data is coming from? We have to determine where this job is coming from.

      Does anything show in the job log? If not look at syslog to determine originating IP.

      Once you have the IP you can filter it out via Security>>>Filter settings
      Are you the police? "No ma'am, were musicians"

      Comment

      • blackcat4866
        Master Of The Obvious

        Site Contributor
        10,000+ Posts
        • Jul 2007
        • 22921

        #4
        Re: MX-4071 random prints without anyone printing

        When the machine receives data that it cannot translate into a print job, it just prints it out character for character exactly the way it arrives.

        About the only way I know how to stop such prints is to enable Job Accounting and assign a code in the print driver. When the machine gets a job without the requisite code it will just toss it out. =^..^=
        If you'd like a serious answer to your request:
        1) demonstrate that you've read the manual
        2) demonstrate that you made some attempt to fix it.
        3) if you're going to ask about jams include the jam code.
        4) if you're going to ask about an error code include the error code.
        5) You are the person onsite. Only you can make observations.

        blackcat: Master Of The Obvious =^..^=

        Comment

        • ctuinstra
          Technician
          • Apr 2011
          • 49

          #5
          Re: MX-4071 random prints without anyone printing

          I've seen things like the a couple of times. It may be their IT is running vulnerability scans of their network and hitting the device. It looks like it trying to hit port 9200. Port 9100 is the RAW print port. I've had IT departments asks me why the printer is printing things like that and I was able to prove to them that's what it was. They didn't even know their own department was doing it! They can white-list the IP of the machine to prevent it from happening.

          Trying to change the IP of the machine or other methods to stop it may not fully stop it because of the nature of the scan, it tries all IP address and all ports trying to "break in".

          Comment

          • Prints Charming
            Trusted Tech

            100+ Posts
            • Aug 2019
            • 189

            #6
            Re: MX-4071 random prints without anyone printing

            I have had exactly this.
            It is caused by Open Port Detection on Windows Defender (or Bit Defender in my case). Exactly as mentioned above, its a vulnerability scan.
            It is not an MFD problem.
            You can fix this by disabling Port Forwarding on the clients Router or Switch. Make sure the MFD Firmware and Drivers are updated to current versions. Update the Router Firmware as well. I recall it was a Netgear brand and the firmware was extremely old. Netgear runs Bit Defender internally as well. The older Router Firmware in combination with a newer Bit Defender program running on the PC's wasn't all sunshine and unicorns. Once you have all of these updated, I enabled Port Forwarding again and the printing issue never happened again for me.

            Comment

            • Blind Avocado
              Technician
              • Jan 2021
              • 38

              #7
              Re: MX-4071 random prints without anyone printing

              We have had this too. As mentioned before it is a vulnerability scan run by the network administrators. We fixed this by turning off port 9100 and set the drivers to lpr printing.

              Comment

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