Airprint issues all Sharp models recently?

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  • danny464
    Technician

    Site Contributor
    50+ Posts
    • May 2019
    • 77

    #1

    Airprint issues all Sharp models recently?

    We are having issues airprint right now for some reason. Tested mx-3070, mx-3071, and bp-70M55, all of them do not show up at all when airprint and our small hp printers do. It was working fine couple of weeks ago and it seems to be an issue with only sharp copiers. Any changes recently?
  • Duplicator
    IT Manager

    100+ Posts
    • May 2022
    • 245

    #2
    Re: Airprint issues all Sharp models recently?

    I can't comment on the Sharp side (we aren't a Sharp dealer) but if anyone recently updated to iOS 17 that release changed a lot with AirPrint. On the Konica's if they are old enough, iOS 17 AirPrint jobs make them get stuck in a infinite loop.
    Worked in IT for 12 years from Helpdesk up to System Administrator. Now working as the IT Manager at a copier company for the last 4 years.

    If I helped you out, please give me a thumbs up! It helps my reputation.

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    • danny464
      Technician

      Site Contributor
      50+ Posts
      • May 2019
      • 77

      #3
      Re: Airprint issues all Sharp models recently?

      Originally posted by Duplicator
      I can't comment on the Sharp side (we aren't a Sharp dealer) but if anyone recently updated to iOS 17 that release changed a lot with AirPrint. On the Konica's if they are old enough, iOS 17 AirPrint jobs make them get stuck in a infinite loop.
      One of the iphones we tested is running ios 16 but yeah ive seen ios17 cause issues with airprinting too

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      • ihatefinishers13
        Senior MFP Technician

        500+ Posts
        • Feb 2020
        • 610

        #4
        Re: Airprint issues all Sharp models recently?

        It's not just Sharps, and it's not just 17, as 16 did it as well, and if they haven't upgraded to the most recent version of 17, you'll still have issues.

        Also, make sure no network changes have been made, including blocking IPP.

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