MX-M453N E6-10

[Ray Gates]

This started out as jamming/misfeeds in doc feeder. I found a number of staples etc and removed them. That cured the misfeeds but it followed with the duplex not working. I am able to copy 1-1 and 11-2 as well as 2-11 and 2-2 until the machine runs for a few minutes. Still able to do 1-1 and 11-2 but when I try 2-11 or 2-2 it misfeeds and I get a code E6-10. If I turn the machine off for a while the code clears but as soon as it runs a while I get the same problem. Additionally, tray 2 says to add paper even though the tray is full. This machine has been installed in a prison environment without benefit a surge protector.

[Akitu]

Re: MX-M453N E6-10

From the manual...

E6-10 DSPF (CIS) shading error
(Black correction)
Trouble content
Detail SCU
Cause Installation error of the CIS unit harness.
CIS unit trouble.
DSPF PWB trouble.
Check & Remedy Check the installing state of the harness to the CIS
unit.
Check the CIS unit.
Check the DSPF PWB.

Your problem either lies in the CIS or the DSPF PWB, I would check the doc feed first. If you have the opportunity, being in a prison environment it may be beneficial to just swap the entire doc feeder.

[divad2k1]

Re: MX-M453N E6-10

Check the dspf pwb for a paperclip or staple .

[DavePo]

Re: MX-M453N E6-10

Additionally, tray 2 says to add paper even though the tray is full. This machine has been installed in a prison environment without benefit a surge protector.[/QUOTE]


There is bulletin out not sure of number. It deals with a change in the sensors used throughout this model. The sensors go bad in the feed units and ADF and give false jams and add paper messages. Swap them out as needed.

[mojorolla]

Re: MX-M453N E6-10

Ahhh good old MFP-TB-822R3 (they may have a R4 by now);the worst bulletin I have ever seen from Sharp. It is a slap in the face to all of us that are tasked with servicing Sharp equipment.
It basically says that any of these:

MX-1810U/MX-2010U/ MX-2310U/ MX-3111U/MX-2610N/ MX-3110N/
MX-3610N/MX-2640N/ MX-3140N/ MX-3640N/MX-2314N/ MX-2614N/
MX-3114N/ MX-2615N/ MX-3115N/MX-4110N/ MX-4111N/ MX-4112N/
MX-5110N/ MX-5111N/ MX-5112N/MX-6240N/ MX-7040N/ MX-6500N/
MX-7500N/MX-4100N/ MX-4101N/ MX-5000N/ MX-5001N/MX-M264N/
MX-M314N/ MX-M354N/ MX-M264U/ MX-M314U/ MX-M354/MX-M283N/
MX-M363N/ MX-M453N/MX-M503N/ MX-M363U/ MX-M453U/ MX-M503U/
MX-M623N/ MX-M753N/ MX-M623U/ MX-M753U/MX-RP12/ MX-RP14/
MX-RP15/MX-CF10/MX-DEX8/ MX-DEX9/MX-DE12/ MX-DE13/ MX-DE14/
MX-DE15/ MX-DE16/ MX-DE19/ MX-DE20/ MX-DE21/ MX-DE22/ MX-DE23

.....have up to 19 different sensors (depending on the machine config) that can fail at any time.
Here's a pick:
timebombs.JPG
Coming from a Panasonic background, I know what a POS can really be. I hate to say it, but Sharp is rapidly becoming a joke. This new stuff is aweful.

[skookumchuck]

Re: MX-M453N E6-10

I have had issues with the sensor switches on this family of machines as well. I keep a bag of the new style in my tool kit. On one machine one went after a couple of months and then two more sensor switches a couple of months later, all in the doc feeder.

[MHeon71]

Re: MX-M453N E6-10

For add paper, I would follow mojorolla and skookumchuck advice and replace the 3 sensors in the tray unit. I replace all 3 since I am already in the unit. If that does not work, I have had issues with size detection sensors in back and can swap those around from tray to tray to troubleshoot. I have also seen the mechanism under the tray not connected causing the tray not to detect paper, if I remember correctly.

For E6-10, I would follow the above advise as well. I had this issue before, but I cannot remember what I did to solve issue and I do not have access to history. We changed service software. Check through adjustment 11, in one of the adjustments it will require a jig.

[CCS]

Re: MX-M453N E6-10

I have been following this thread, as I was thinking of picking up a couple of 453's or 503's to put out on lease. So let me ask, after all these sensors are replaced with the sub #, are these machines pretty reliable and good runners, or should I stay away from this series ???

[harleyrider]

Re: MX-M453N E6-10

yep pretty solid. Do the PMs properly and they run good.

[CCS]

Re: MX-M453N E6-10

Thanks harleyrider, I thought I had heard they were good, I was a Sharp Tech. for 15-years but the last series I worked on were the AR-337/AR-407. I went to mostly Toshiba after those but parts are killing me, I'm looking to go back to Sharps.

I have lease customers scanning 5k a week sometimes, 15 to 20k a month through the ADF. Will the 453/503 doc feeders hold up to that kind of volume? I'm prepared to replace feed roller kits every couple weeks, but need a solid running feeder without all sorts of issues all the time.

Sorry for interrupting the thread, ya'll can get back on topic now.

[Ray Gates]

Re: MX-M453N E6-10

This started out as jamming/misfeeds in doc feeder. I found a number of staples etc and removed them. That cured the misfeeds but it followed with the duplex not working. I am able to copy 1-1 and 11-2 as well as 2-11 and 2-2 until the machine runs for a few minutes. Still able to do 1-1 and 11-2 but when I try 2-11 or 2-2 it misfeeds and I get a code E6-10. If I turn the machine off for a while the code clears but as soon as it runs a while I get the same problem. Additionally, tray 2 says to add paper even though the tray is full. This machine has been installed in a prison environment without benefit a surge protector.

I have replaced the DSPF PWB and the CIS unit. Still has the E6-10. Even though it has never had an E6-11 code we are going to try an 11c adj.

[Ray Gates]

Re: MX-M453N E6-10

I have replaced the SCU PWB, CIS UNIT to no avail. I then did Sim 63-2 and it errors every time. That of course tells me nothing as I don't know what the error is.
Anyone ran sim 63-2 and got an error?

[mojorolla]

Re: MX-M453N E6-10

This started out as jamming/misfeeds in doc feeder. I found a number of staples etc and removed them. That cured the misfeeds but it followed with the duplex not working. I am able to copy 1-1 and 11-2 as well as 2-11 and 2-2 until the machine runs for a few minutes. Still able to do 1-1 and 11-2 but when I try 2-11 or 2-2 it misfeeds and I get a code E6-10. If I turn the machine off for a while the code clears but as soon as it runs a while I get the same problem. Additionally, tray 2 says to add paper even though the tray is full. This machine has been installed in a prison environment without benefit a surge protector.

Reading your original post, the problem only occurs when starting a duplex scan. With a DSPF, there is a CCD and a CIS; one for each side. The CCD is under the platen glass, and the CIS is in the center of the document feeder. To determine which one is bad, go into 63-1; your gain should be no higher than 4. If it is near 10 or above, that is the bad one. You can set them back to default values using SIM 63-5. 63-2 requires a calibration sheet, that is most likely causing the error.

Be careful though, as the one under the platen (CCD) had a changed that included a harness and a board change with specific firmware levels.
This would only apply on machines made before September 2011.

[Ray Gates]

Re: MX-M453N E6-10

So far I have replaced the SCU_DSPF PWB, CIS Unit, SPPD3 sensor and the DSPF_CIS CNT harness and has made no difference. Simulation 63-1 (DSPF) still shows an error code 7 and when I try to run Sim 63-2 (DSPF) it errors immediately. The E6-10 error code still illuminates. Other than the inability to do two sided work and an apparent sensor problem in tray 2, this machine works perfectly.

[Ray Gates]

Re: MX-M453N E6-10

Getting closer? I ran sim 5-3 to check the CIS lights. They illuminated correctly. When I came out of the simulation the machine rebooted and the E6-10 code did not appear and all duplex options were available. I quickly ran sim 63-2 and it completed. I ran sim 63-1 and the were no errors. I did a couple 2-2 duplex copies and it worked fine. I then tried it again and the machine said BW duplex not available and the E6-10 code reappeared. I repeated this process a few times with the same result. Sharpe had me change the SCU_DSPF PWB and I really think it may be the DSPF PWB itself not the SCU_DSPF PWB. So that will be my next try.