F040 4 GB RAM

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  • SalesServiceGuy
    Field Supervisor

    Site Contributor
    5,000+ Posts
    • Dec 2009
    • 7936
    #1

    F040 4 GB RAM

    I helped to remotely install a e2518A today with a MR4000B and extra GC1410 4GB RAM. The copier promptly popped a F040 code (meaning only 2 GB RAM was installed) after repeated attempts to re-seat and initialize the extra RAM.

    I am sure the RAM chip was 4 GB and it was seated properly. I tried 08-3698-1 as per the setup guide.

    Any ideas?
    Tags: chip, extra, f040, initialize
    • seansbar
      Trusted Tech

      Site Contributor
      100+ Posts
      • Dec 2010
      • 197
      #2
      Re: F040 4 GB RAM

      Originally posted by SalesServiceGuy
      I helped to remotely install a e2518A today with a MR4000B and extra GC1410 4GB RAM. The copier promptly popped a F040 code (meaning only 2 GB RAM was installed) after repeated attempts to re-seat and initialize the extra RAM.

      I am sure the RAM chip was 4 GB and it was seated properly. I tried 08-3698-1 as per the setup guide.

      Any ideas?

        Comment

        • J_Arnold
          IT Director

          50+ Posts
          • Sep 2021
          • 87
          #3
          Re: F040 4 GB RAM

          Originally posted by SalesServiceGuy
          I helped to remotely install a e2518A today with a MR4000B and extra GC1410 4GB RAM. The copier promptly popped a F040 code (meaning only 2 GB RAM was installed) after repeated attempts to re-seat and initialize the extra RAM.

          I am sure the RAM chip was 4 GB and it was seated properly. I tried 08-3698-1 as per the setup guide.

          Any ideas?
          Wrong manufacturer? We have had several 4g Memory chips not work. Remember Toshiba is still a bit proprietary, so not every manufacturers memory will work. Samsung is the one that seems to work most of the time and it is what I find in most of the EBN\EBN2 series, but others will work it is just a bit of trial and error.
          “First comes smiles, then lies. Last is gunfire."

            Comment

            • SalesServiceGuy
              Field Supervisor

              Site Contributor
              5,000+ Posts
              • Dec 2009
              • 7936
              #4
              Re: F040 4 GB RAM

              The tech went back and reinitialized the RAM by holding down the Sleep hard key while powering on the copier.

              Sometimes the supplied printed instructions are small and hard to read and we missed a step.

                Comment

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