Toshiba e-studio 3510c Reset to Default/Factory Settings

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  • Taggerung08
    Technician

    50+ Posts
    • Sep 2014
    • 60

    #1

    Toshiba e-studio 3510c Reset to Default/Factory Settings

    Hello folks, I'm having a little trouble looking in the manual for the code to reset the machine to factory settings. There are so many codes and I'm not sure what the technical term is that Toshiba uses.

    Thanks
  • blackcat4866
    Master Of The Obvious

    Site Contributor
    10,000+ Posts
    • Jul 2007
    • 22921

    #2
    Re: Toshiba e-studio 3510c Reset to Default/Factory Settings

    Exactly what benefit do you expect from this factory reset? In my experience most of the time you just create additional work for yourself, and do not solve problems. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

    Comment

    • Taggerung08
      Technician

      50+ Posts
      • Sep 2014
      • 60

      #3
      Re: Toshiba e-studio 3510c Reset to Default/Factory Settings

      Originally posted by blackcat4866
      Exactly what benefit do you expect from this factory reset? In my experience most of the time you just create additional work for yourself, and do not solve problems. =^..^=
      Hi blackcat4866,

      The problem is the Toshiba will jam only when printing from a computer.
      It will do copying from glass and internal printouts a-okay.
      I looked at the settings from the computer, and it looks like the paper sizes on the computer match what paper is in the drawer. I looked at the other settings and even reinstalled the print driver, but that did not help.
      The machine has brand new feed stations rebuilt.
      Also as another factor, there too many people onsite (too many clients) that have their "hands in the honey pot" that change settings and what not, so this leads me to believe that there is some setting that was changed that is somehow causing it to jam.

      The only things I would have to restore after resetting is the IP address and issue 1 new department code.

      Thanks

      Comment

      • blackcat4866
        Master Of The Obvious

        Site Contributor
        10,000+ Posts
        • Jul 2007
        • 22921

        #4
        Re: Toshiba e-studio 3510c Reset to Default/Factory Settings

        Before I incurred the unknowable consequences of a reset, I wound connect my laptop via crossover cable and print that way first, off the network. If it works that way you have an operable printer, and can address network issues separately. =^..^=
        If you'd like a serious answer to your request:
        1) demonstrate that you've read the manual
        2) demonstrate that you made some attempt to fix it.
        3) if you're going to ask about jams include the jam code.
        4) if you're going to ask about an error code include the error code.
        5) You are the person onsite. Only you can make observations.

        blackcat: Master Of The Obvious =^..^=

        Comment

        • Mr Spock
          Vulcan Inventor of Death

          1,000+ Posts
          • Aug 2006
          • 2064

          #5
          Re: Toshiba e-studio 3510c Reset to Default/Factory Settings

          08-693 will reset the network settings back to factory defaults and will save alot of setup steps instead of wiping the whole machine back to factory.
          And Star Trek was just a tv show...yeah right!

          Comment

          • harisjameelpk
            Technician
            • Feb 2015
            • 23

            #6
            Re: Toshiba e-studio 3510c Reset to Default/Factory Settings

            Hi there I bought Toshiba copier e studio 853 I want to finish insert coin or card option can anybody help me please

            Comment

            • didi2005
              Trusted Tech

              250+ Posts
              • May 2011
              • 401

              #7
              Re: Toshiba e-studio 3510c Reset to Default/Factory Settings

              Originally posted by harisjameelpk
              Hi there I bought Toshiba copier e studio 853 I want to finish insert coin or card option can anybody help me please
              Try disable external counter using 08-202,value from 1 to 0.

              Comment

              • harisjameelpk
                Technician
                • Feb 2015
                • 23

                #8
                Re: Toshiba e-studio 3510c Reset to Default/Factory Settings

                Thanks

                Comment

                • Taggerung08
                  Technician

                  50+ Posts
                  • Sep 2014
                  • 60

                  #9
                  Re: Toshiba e-studio 3510c Reset to Default/Factory Settings

                  Hello folks,
                  I returned from the site and tested the machine with a USB cable directly to the Toshiba with a print job.
                  The machine's memory light blinked a couple times, then did nothing.
                  I tried it again with a crossover cable and got the same result.
                  Reset the NIC card as suggested above, retested it and go the same result... blinking light and the machine "drops" the job

                  At this point, my first suspect is the RAM, then the formatter board that has the NIC card.


                  Thanks for the help!

                  Comment

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