[Misc] Xerox WC3325 stuck in initialization

[Lbcoaster]

Hello, I have a Xerox WC3325 stuck in initialization, it turns on but stays in the initializing state, got it to pass that stage one time entered web page updated firmware it was stuck in that for several hours... any thoughts, suggestion andor help will be greatly appreciated!

Steve
Coast Copier

[Lbcoaster]

Re: Xerox WC3325 stuck in initialization

No ideas?
Steve

[prismtech]

Re: Xerox WC3325 stuck in initialization

Start with the firmware drive.

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[Lbcoaster]

Re: Xerox WC3325 stuck in initialization

[QUOTE=prismtech;557974]Start with the firmware drive.

is there a way to flash the firmware, I am unable to do an update through the web page it will not go past the initializing

Thank you
Steve

[prismtech]

Re: Xerox WC3325 stuck in initialization

I dont work with the small little units.

In a larger workcentre you would perform an altboot from usb media. Google for instructions.

The symptoms your having could very well be associated with failing firmware drive. Firmware reloads are useless until you fix the drive.

When this happens to a "Staples" level Xerox you may also just be better off tossing it and grabbing another one. Its a 300 dollar unit on sale. Why bother?

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[prismtech]

Re: Xerox WC3325 stuck in initialization

$277.00 new on Amazon. Giving them away.

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[Lbcoaster]

Re: Xerox WC3325 stuck in initialization

understood, sold them a HP unit that will work well for what they do.

Most of what I was trying to do was to see if I can easy fix for my tech ego and use as a loaner if needed...

thanks

[prismtech]

Re: Xerox WC3325 stuck in initialization

Smart move! Nothings usually an easy fix with a non-booting consumer grade Xerox.

We call them Dixie cups for a reason. Use them. Squish them. Toss them.

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[Exok]

Re: Xerox WC3325 stuck in initialization

Is this the one that uses a small flash drive in place of an HDD? Try replacing that and then reloading software.

[Lbcoaster]

Re: Xerox WC3325 stuck in initialization

Is this the one that uses a small flash drive in place of an HDD? Try replacing that and then reloading software.

Yes and I believe it's a problem with the software on that flash drive do you have access to the software or can direct me where I can download it

I am unable to access the machine via the computer in this condition.

thanks Steve

[akos]

Re: Xerox WC3325 stuck in initialization

This error only resolved when replace main pwb.

[Lbcoaster]

Re: Xerox WC3325 stuck in initialization

This error only resolved when replace main pwb.

Thanks!

I did put in a blank flash drive and it did come out of initialization and looks like it whats you to start the set up but then it goes into a loop and repeats this...?/

[akos]

Re: Xerox WC3325 stuck in initialization

Thanks!

I did put in a blank flash drive and it did come out of initialization and looks like it whats you to start the set up but then it goes into a loop and repeats this...?/

And if you place back the original flash drive in this state?

[Lbcoaster]

Re: Xerox WC3325 stuck in initialization

When putting back the original flash drive it once again gets stuck in initialization

[akos]

Re: Xerox WC3325 stuck in initialization

When putting back the original flash drive it once again gets stuck in initialization

Sorry for my mistake! I found Eureka tip for this problem. If this message appear only on display there is a problem with USB drive. The part number of this: 007N01809