Xerox colour 550 , 042 326 error code.

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  • atech
    Technician

    50+ Posts
    • Aug 2010
    • 89

    #1

    [Error Code] Xerox colour 550 , 042 326 error code.

    I have Xerox colour 550 and has an error 042 326.. It says IBT error. The operator of this machine already done resetting..but still the same. He asked me for help and when I check and turn on the machine it does not initializef and the error popped up immediately.. he already cleaned the silver patch and the optical sensor and got no luck we even set the silver patch of the IBT in home position with the sensor but of no success. Does it need new IBT or do I need to check it further?
  • Phil B.
    Field Supervisor

    10,000+ Posts
    • Jul 2016
    • 22801

    #2
    Re: Xerox colour 550 , 042 326 error code.

    Originally posted by atech
    I have Xerox colour 550 and has an error 042 326.. It says IBT error. The operator of this machine already done resetting..but still the same. He asked me for help and when I check and turn on the machine it does not initializef and the error popped up immediately.. he already cleaned the silver patch and the optical sensor and got no luck we even set the silver patch of the IBT in home position with the sensor but of no success. Does it need new IBT or do I need to check it further?
    what is the page count on the current ITB?

    Comment

    • Jake2o
      Trusted Tech

      250+ Posts
      • Dec 2007
      • 325

      #3
      Re: Xerox colour 550 , 042 326 error code.

      The optical sensor on the IBT frame can be very hard to clean properly. Use a vaccum, brush and air line to clean it fully.
      You've cleared the error and re-set from 3 to 0 so yes if the IBT is not new and it is likely to be over threshold then change it.

      Comment

      • adriansto
        Service Manager

        Site Contributor
        VIP Subscriber
        1,000+ Posts
        • Nov 2007
        • 2369

        #4
        Re: Xerox colour 550 , 042 326 error code.

        Remove IBT assy from machine and do a good cleanning of all parts of assembly.
        Especially belt drive roll, sensors and silver patch.
        Then put the IBT assy back into machine go to service and reset the nvm needed for reset the error code.
        If you dont reset this nvm the belt dont turn anymore and the error code is poped right after you start the machine.

        Comment

        • atech
          Technician

          50+ Posts
          • Aug 2010
          • 89

          #5
          Re: Xerox colour 550 , 042 326 error code.

          Originally posted by adriansto
          Remove IBT assy from machine and do a good cleanning of all parts of assembly.
          Especially belt drive roll, sensors and silver patch.
          Then put the IBT assy back into machine go to service and reset the nvm needed for reset the error code.
          If you dont reset this nvm the belt dont turn anymore and the error code is poped right after you start the machine.
          I've already cleaned the sensor and the silver patch. I use 741-105 reset code but the value was already zero. The operator already did resetting before he called me.. Still, I entered zero and press confirm but doesn't work. I changed​ the sensor from other machine with the same model but no success.

          Comment

          • atech
            Technician

            50+ Posts
            • Aug 2010
            • 89

            #6
            Re: Xerox colour 550 , 042 326 error code.

            Originally posted by Jake2o
            The optical sensor on the IBT frame can be very hard to clean properly. Use a vaccum, brush and air line to clean it fully.
            You've cleared the error and re-set from 3 to 0 so yes if the IBT is not new and it is likely to be over threshold then change it.
            Can I use the IBT from other machine or the whole unit since they have two colour machine with the same model. I'm hesitant to use parts from other machine coz Im not familiar with Xerox it might get the same trouble afterwards.

            Comment

            • adriansto
              Service Manager

              Site Contributor
              VIP Subscriber
              1,000+ Posts
              • Nov 2007
              • 2369

              #7
              Re: Xerox colour 550 , 042 326 error code.

              Yes you can but the error remain
              nvm 741-119 reset because the machine is XColor not DocuColor

              Comment

              • Jake2o
                Trusted Tech

                250+ Posts
                • Dec 2007
                • 325

                #8
                Re: Xerox colour 550 , 042 326 error code.

                Originally posted by adriansto
                Yes you can but the error remain
                nvm 741-119 reset because the machine is XColor not DocuColor
                The NVM to change from 3 to 0 is the same as the DC250 and also for the dcp700 and also the same for the Colour550/560

                DO NOT CHANGE NVM 741-119 unless you know what it does.

                What happens when you do the belt edge learn?
                Also when you POPO you must also unplug any anciliary products that it may have with it. Physically unplug everything and plug it back again

                Comment

                • adriansto
                  Service Manager

                  Site Contributor
                  VIP Subscriber
                  1,000+ Posts
                  • Nov 2007
                  • 2369

                  #9
                  Re: Xerox colour 550 , 042 326 error code.

                  Originally posted by Jake2o
                  The NVM to change from 3 to 0 is the same as the DC250 and also for the dcp700 and also the same for the Colour550/560

                  DO NOT CHANGE NVM 741-119 unless you know what it does.

                  What happens when you do the belt edge learn?
                  Also when you POPO you must also unplug any anciliary products that it may have with it. Physically unplug everything and plug it back again
                  Sorry but I think someone did not read the xc560 edoc neither the bulletins. Same for DCP700/700i

                  Remain as I said - 741-119 is the nvm who need change on XC560 machine.

                  Comment

                  • George J
                    Trusted Tech

                    100+ Posts
                    • Nov 2010
                    • 107

                    #10
                    Re: Xerox colour 550 , 042 326 error code.

                    I'm out of the Xerox loop, but I remember there being a handy flowchart in the 550/560/700 series edocs about this issue.

                    Comment

                    • atech
                      Technician

                      50+ Posts
                      • Aug 2010
                      • 89

                      #11
                      Re: Xerox colour 550 , 042 326 error code.

                      Originally posted by adriansto
                      Yes you can but the error remain
                      nvm 741-119 reset because the machine is XColor not DocuColor
                      I would like to give you all the credits Sir for sharing that reset code. It was a success. It was only yesterday that I got another visit of the machine. Thanks a lot.. my accomplishment yesterday was also your accomplishment.👍👍👍

                      Comment

                      • sina_vel
                        Technician
                        • Feb 2014
                        • 33

                        #12
                        Re: Xerox colour 550 , 042 326 error code.

                        Originally posted by atech
                        I would like to give you all the credits Sir for sharing that reset code. It was a success. It was only yesterday that I got another visit of the machine. Thanks a lot.. my accomplishment yesterday was also your accomplishment.👍👍👍
                        I set code from 3 to 0
                        741-105 and 106 to 0
                        But machine going for start then again 042-326 fault come again
                        I clean belt and sensor and blade
                        Idont know what to do

                        Comment

                        • Phil B.
                          Field Supervisor

                          10,000+ Posts
                          • Jul 2016
                          • 22801

                          #13
                          Re: Xerox colour 550 , 042 326 error code.

                          Originally posted by sina_vel
                          I set code from 3 to 0
                          741-105 and 106 to 0
                          But machine going for start then again 042-326 fault come again
                          I clean belt and sensor and blade
                          Idont know what to do
                          Guess you didn't read the whole thread

                          Sent from my SM-G960U using Tapatalk

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