092-312 errpr Xerox WC 7120

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  • brodstol
    Junior Member
    • Aug 2012
    • 5

    #1

    [Error Code] 092-312 errpr Xerox WC 7120

    I'm really striking out on trying to get a service manual for the WC 7120 and we have a customer of ours that would like us to work on theirs even though they bought it elsewhere.

    It's getting a 092-312 error code and any help and guidance would be appreciated. Our resident former Xerox tech says that there are values with this sensor that may need to be reset but he needs the service manual to be able to navigate the NVM menu.
  • dorez
    Technician

    50+ Posts
    • Feb 2013
    • 73

    #2
    Re: 092-312 errpr Xerox WC 7120

    Reset the following NVM to 0:
    752-365
    754-369

    Then turn on and off... If the machine gives same error, post back.

    Hope This Helps.

    Comment

    • brodstol
      Junior Member
      • Aug 2012
      • 5

      #3
      Re: 092-312 errpr Xerox WC 7120

      I reset both to 0 and now it's displaying a 092-313 error. Help?!

      Comment

      • dorez
        Technician

        50+ Posts
        • Feb 2013
        • 73

        #4
        Re: 092-312 errpr Xerox WC 7120

        Try checking the MCU PWB and the CRUM Reader any damage?? Poor Contact?
        Also check the developer and toner for blockage...

        If not then replace: In order** Very Important

        Drum Cartridge (Magenta) Part# 013R00659
        MCU PW - Part# 101K61941

        Hope This Helps..

        Comment

        • rkaufmann64
          Junior Member
          • May 2007
          • 7

          #5
          Re: 092-312 errpr Xerox WC 7120

          Buy a Kyocera Oh they already did.
          We can download the 7132 manual from ASP.
          Is thier much difference?

          Comment

          • Tana

            #6
            Re: 092-312 errpr Xerox WC 7120

            Originally posted by dorez
            Reset the following NVM to 0:
            752-365
            754-369

            Then turn on and off... If the machine gives same error, post back.

            Hope This Helps.
            We have Xerox Workcentre 7428 and is giving us error code 092-312.We have tried to switch on and off the printer but the error is still persisting.
            We have just replaced the drum cartridges.
            What next?

            Comment

            • Apouthe Donald
              Technician
              • Mar 2014
              • 82

              #7
              Re: 116-312 errpr Xerox WC 7120

              hi I have a xerox 7120 that displays the code 116-312 need help thank you

              Comment

              • xeroxsharp
                Trusted Tech

                250+ Posts
                • Nov 2008
                • 270

                #8
                Re: 092-312 errpr Xerox WC 7120

                Originally posted by brodstol
                I'm really striking out on trying to get a service manual for the WC 7120 and we have a customer of ours that would like us to work on theirs even though they bought it elsewhere.

                It's getting a 092-312 error code and any help and guidance would be appreciated. Our resident former Xerox tech says that there are values with this sensor that may need to be reset but he needs the service manual to be able to navigate the NVM menu.

                Make some single colour ( C,M,Y,K ) pages,and you will see what colour is your problem.
                Replace defective drum cartridge.

                Comment

                • Apouthe Donald
                  Technician
                  • Mar 2014
                  • 82

                  #9
                  Re: 116-312 errpr Xerox WC 7120

                  Originally posted by Apouthe Donald
                  hi I have a xerox 7120 that displays the code 116-312 need help thank you
                  merci j'ai pu resourdre mon probleme en changeant le disk dur tous simplement merci a tous.

                  Comment

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