On startup, display reads "insert print cylinder", which is already in position.
Cannot reinsert it as it will not pull out.
Green button remains unlit, even when pressed which makes no difference.
Unlock lever on rear of drum will not budge even when forced with screwdriver as leverage.
Ran test mode code 556 and slight whir and click was heard followed by END screen msg.
Rear of drum alignment holes look ok. Drum is difficult to turn by hand.
Really need expert advice on this please.
Cannot reinsert it as it will not pull out.
Green button remains unlit, even when pressed which makes no difference.
Unlock lever on rear of drum will not budge even when forced with screwdriver as leverage.
Ran test mode code 556 and slight whir and click was heard followed by END screen msg.
Rear of drum alignment holes look ok. Drum is difficult to turn by hand.
Really need expert advice on this please.
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