Brother DCP-L2550DW scan error

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  • kuby
    Senior Tech

    1,000+ Posts
    • Oct 2007
    • 1370

    #1

    Brother DCP-L2550DW scan error

    Have a customer that is trying to scan via USB connection, but the scanner option is only showing LAN. There is not a LAN connection setup on the computer. Looked at all the setting in Control Center 4 and do not see how to tell it to scan USB. Looked in the printers and there is not LAN connection setup for this machine so how is it that the scan is asking for LAN? Do not see anywhere to change it to USB.
  • tsbservice
    Field tech

    Site Contributor
    5,000+ Posts
    • May 2007
    • 7897

    #2
    Remove all installed and start by downloading full SW package from Brother site. Upon start of installation it will ask You about connection method choose USB and proceed.
    Hope that helps.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

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    • Miri
      Junior Member
      • Jul 2024
      • 6

      #3
      New installed , just choose Usb methode

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