hp P3015

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  • tcypy1961
    Senior Tech

    500+ Posts
    • Feb 2009
    • 773

    #1

    [Error Code] hp P3015

    error code 49.FF04 causes and repair please; saw through a search it said most likely firm ware update???
    Thanks!!!
  • zoraldinho
    teacher-guide-expert-guru

    Site Contributor
    2,500+ Posts
    • Mar 2008
    • 4998

    #2
    Re: hp P3015

    Processing bug.

    Download and install new firmware:



    HP Software and Driver Downloads for HP Printers, Laptops, Desktops and More | HP(R) Customer Support
    If it ain't broke, don't fix it
    A picture is worth a thousand words

    Comment

    • boscru
      Technician
      • Jul 2016
      • 31

      #3
      Re: hp P3015

      turn off the printer, clear the print queue, and restart. should be fine. usually happens when printing from the web, but not always. if it's on a network you may have to clear all user's print queue's

      Comment

      • theengel
        Service Manager

        1,000+ Posts
        • Nov 2011
        • 1784

        #4
        Re: hp P3015

        If nothing else works, you might have to replace the formatter. But usually, this is just a corrupt job. Keep it off the network when you turn it on. When you get to ready, then plug in the network. If it starts processing a job, that means there's still something in the queue.

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