Hello everyone!
I recently purchased an HP PageWide Pro 477DW printer from 2017. Unfortunately, I'm encountering an issue where the printer recognizes the installed cartridges as non-original and refuses to work with them. I have installed firmware version 1908, but it hasn't resolved the problem.
I need to find and install the oldest firmware for this printer so that it can work with compatible cartridges. It seems the issue may have arisen after a firmware update, and I'm hoping that using the earliest version will help.
I would greatly appreciate it if someone could share the firmware files or guide me on where to find them. I bought this printer with the expectation of using it, but in its current state, I feel like I wasted my money.
Thank you in advance for any help!
I recently purchased an HP PageWide Pro 477DW printer from 2017. Unfortunately, I'm encountering an issue where the printer recognizes the installed cartridges as non-original and refuses to work with them. I have installed firmware version 1908, but it hasn't resolved the problem.
I need to find and install the oldest firmware for this printer so that it can work with compatible cartridges. It seems the issue may have arisen after a firmware update, and I'm hoping that using the earliest version will help.
I would greatly appreciate it if someone could share the firmware files or guide me on where to find them. I bought this printer with the expectation of using it, but in its current state, I feel like I wasted my money.
Thank you in advance for any help!