reset on Ecosys P5021cdn

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  • JanV
    Junior Member
    • Apr 2022
    • 2

    reset on Ecosys P5021cdn

    Good day, how can I set the Ecosys P5021cdn to factory settings on the device itself. The way via the browser definitely does not work, it says there is no network cable connected, for whatever reason. So I need the way, via the device itself, which is just nowhere. Maybe someone knows advice
  • copier tech
    Field Supervisor

    5,000+ Posts
    • Jan 2014
    • 7945

    #2
    Re: reset on Ecosys P5021cdn

    Originally posted by JanV
    Good day, how can I set the Ecosys P5021cdn to factory settings on the device itself. The way via the browser definitely does not work, it says there is no network cable connected, for whatever reason. So I need the way, via the device itself, which is just nowhere. Maybe someone knows advice

    Try updating the firmware then turn on DHCP let it pull an IP address & try logging in again.

    Chrome seems to be the most reliable browser.

    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk

    Comment

    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22724

      #3
      Re: reset on Ecosys P5021cdn

      I think I would start with checking the network cable, and making sure the correct IP is programmed on the machine. =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

      Comment

      • bsm2
        IT Manager

        25,000+ Posts
        • Feb 2008
        • 27535

        #4
        Re: reset on Ecosys P5021cdn

        What is the ipaddress of the printer
        What is the ipaddress of the PC?

        Both need to on same network

        manually set the PC to match the printer
        Last edited by bsm2; 04-12-2022, 09:17 PM.

        Comment

        • JanV
          Junior Member
          • Apr 2022
          • 2

          #5
          Re: reset on Ecosys P5021cdn

          The network socket does not work and the cable is not defective, so it only needs to be reset on the device

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