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According to the C7100 service manual, it can use the E-43A and E-48A. The E-421A is for older Ricoh printers. -
What I listed are from the firmware tab of the drivers and software page for each model on Ricoh-USA. Remember, the firmware update tool is primary for...Leave a comment:
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Are you using the latest version of the tool for the specific model?MP 301 Ver. 1.34 released 9/26/2024...
MPC 307 Ver. 16.05 Released 1/16/2024Leave a comment:
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Trim Knife motor TR-M2 had a Cycle timeout.
(With thin books only M2 is active. Thick books both M1 + M2 are active.).
In addition to the...Leave a comment:
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Did he try a plugging a computer into that wall jack? I have had cables from the switch to the wall jack go bad....Leave a comment:
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Considering that Ricoh discontinued that model 8 years ago, if it is not up to date on firmware, someone has been very remiss in servicing it. One other...Leave a comment:
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If I remember correctly it is Reset 1 9 9 3 hold Clear/Stop. Also it could be a touch screen that has gone bad....Leave a comment:
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You forgot one very important step, make sure that the proper finisher is selected in the Accessories tab of the Printer Properties. If it is greyed out...Leave a comment:
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Which operation panel do you have?- The Normal or Legacy panel has a numeric entry panel plus additional keys to the right of the touch screen and the
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If you order a new fusing sleeve from Ricoh the fuse should be taped in the bottom of the box. I have heard of receiving clerks removing the sleeve from...👍 1Leave a comment:
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The first thing to try is cleaning the image density sensor assembly.Leave a comment:
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Not familiar with the newer Plockmatic but with the older BK 5030 and BK 5010 there was a terminator jumper(s) that went on the last downstream device...Leave a comment:
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Sounds like a gate in the finisher not in the correct position.👍 1Leave a comment:
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A security camera might help identify the person who is changing the setting. Also change the administrator and supervisor passwords.👍 1Leave a comment:
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Bluebeam is a construction software for creating blueprint in pdf and tif formats. Are you sure that they are sending the files to the WP 6700 as pdf...👍 2Leave a comment:
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